Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
This online self-paced course uses a third-party AI-powered platform to simulate virtual practice interviews, followed by structured and unbiased feedback based solely on merit.
This online self-paced course introduces each step of the risk management process and its application in the workplace, including how to respond to identified risks and opportunities. Participants will learn about the risk management process, how it impacts their work, and how it can positively influence the performance of their organization.
This online self-paced course examines strategies for communicating change to different groups of people to help make change more comfortable. Participants will explore the benefits of using training and performance management to help make organizational change last.
This course for executives provides an overview of the human-centred design (HCD) process, alongside the mindsets, methods and activities that can be useful when putting HCD into practice in a government context.
This online self-paced course explains the different ways to develop your emotional intelligence and self-awareness and, in turn, foster personal excellence at work. Participants will explore best practices and strategies to enhance their emotional intelligence, with the goal of improving their interpersonal relationships within their teams and their organization.
This online self-paced course explores the principles and practices necessary to become a compassionate and effective leader who can foster a sense of community and equity within hybrid teams.
This online self-paced course equips participants with practical strategies to take control of their time, eliminate common time stealers, and optimize the use of to-do lists and schedules. Participants will learn how to manage energy levels, conduct time audits, and develop lasting productivity habits.
This event recording features a conversation with Richard Florida, world-renowned best-selling author of The Rise of the Creative Class and acclaimed economist and urbanist, on how his ground-breaking work has contributed to modern perspectives on cities and urbanization and key public policy challenges that cities face in a post-pandemic world.
This event recording presents an overview and demonstration of Estonia's approach to digital government through a conversation with Anett Numa, Digital Transformation Adviser at the e-Estonia Briefing Centre.
This event recording features a conversation with Dr. Alika Lafontaine on what it was like to be appointed the first Indigenous president of the Canadian Medical Association, how his background and upbringing shaped his professional aspirations, and the critical health challenges facing Indigenous Peoples in Canada today.
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