Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code DDN2-V38
VideoThis video featuring Ayushi Roy, provides cross-functional product teams with practical advice on how to educate their stakeholders on agile methods and experimentation as a way to facilitate successful product and service delivery.
Product code DDN2-V38
Product code DDN206
CourseNext session: June 17, 2025 | 8 more dates
This course aims to help managers set the conditions for their teams to reflect on what "modern government" means for the public service and to shape their practices in line with the Government of Canada's Digital Ambition. Through a series of self-paced and instructor-facilitated learning modules, participants will take a comprehensive look at the Government of Canada Digital Standards (part of the new Policy on Service and Digital) and learn how to apply them to deliver better products and improved services.
Product code DDN206
Next session: June 17, 2025 | 8 more dates
Product code DDN228
CourseThis online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
Product code DDN228
Product code DDN239
CourseThis online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.
Product code DDN239
Product code DDN250
CourseThis course provides an overview of the various cyber security risks and threats that may be encountered in our professional and personal lives. Participants will learn behaviours and strategies to mitigate these risks, such as choosing strong passwords, spotting and properly handling suspicious emails, and securing personal devices and social media accounts.
Product code DDN250
Product code DDN3-J03
Job aidThis job aid presents a common framework for understanding the foundational, intermediate, and advanced data competencies applicable across the federal government.
Product code DDN3-J03
Product code IRA1-J08
Job aidThis job aid shares best practices on how to properly acknowledge Indigenous territories when beginning a meeting.
Product code IRA1-J08
Product code IRA1-J11
Job aidThis job aid compiles a list of links to Indigenous-related articles, books, resources and other scholarly research that can be used to expand and build on our current understanding of First Nations, Inuit, and Métis peoples in Canada.
Product code IRA1-J11
Product code LPL1-V20
VideoThis event recording captures a discussion between Aiesha Zafar, a Canada School of Public Service faculty member, and Richard Haass, Ph.D., President of the Council on Foreign Relations in the United States, on the state of the world in the post-Cold War era, including climate change issues, geopolitics and domestic challenges in Canada.
Product code LPL1-V20
Product code LPL1-V34
VideoThis video features Susan Cartwright, retired Senior Advisor to the Privy Council Office, who reflects on leading the legislative review of the Public Service Modernization Act, what defines a successful career in the public service, and the importance and challenges of offering advice to others.
Product code LPL1-V34
Product code TRN1-J04
Job aidThis job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
Product code TRN1-J04
Product code TRN1-V06
VideoThis video, recorded at the Social Media Monitoring in the Government of Canada event, features Carly Dybka, a recent participant in the Public Servant-in-Residence Initiative, who shares key findings from her doctorate dissertation research at Carleton University into the type of social media monitoring happening throughout the federal government and the beliefs and logics driving this type of work.
Product code TRN1-V06
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