Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code DDN116
CourseThis short online self-paced course recommends best practices for working safely and securely in public places. Participants will learn how to identify and mitigate data breach risks when they are working remotely in a public space.
Product code DDN116
Product code TRN151
CourseThis online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.
Product code TRN151
Product code TRN157
CourseThis online self-paced course presents best practices for developing stronger listening skills to better understand others and improve collaboration.
Product code TRN157
Product code TRN161
CourseThis online self-paced course explores active listening strategies that allow open dialogue and collaborative conversation.
Product code TRN161
Product code TRN243
CourseThis online self-paced course (1 of 3) defines what innovation is, where it can occur and how it is practised. Participants will learn about the foundational notions of innovation, including how to incorporate innovation into routine work practices and how to pursue innovative ideas in the public service.
Product code TRN243
Product code TRN245
CourseThis online self-paced course (3 of 3) introduces the basic facilitation and prototyping methodologies used to brainstorm, plan and undertake proper testing techniques.
Product code TRN245
Product code TRN310
CourseThis online self-paced course explains how project information should be shared clearly and effectively using the Plan Communications Management and Manage Communications processes. Participants will learn how to create a communications management plan and then manage the flow of information in accordance with that plan.
Product code TRN310
Product code TRN353
CourseThis online self-paced course presents common barriers to project delivery and the key factors that contribute to project uncertainty.
Product code TRN353
Product code TRN356
CourseThis online self-paced course explores common data gathering and analysis methods such as mapping, modelling, prioritization and timeboxing.
Product code TRN356
Product code TRN369
CourseThis online self-paced course explores best practices for strategic project management, including how to define a project strategy, create a project charter, and manage stakeholder relationships through to project closure.
Product code TRN369
Product code TRN4-E45
EventOctober 15, 2025, 10:00 am to 11:45 am (ET)
This event features J. Mark Weber, Special Advisor to the Provost on Leadership Strategy and Development and Professor of Management and Organizations at the University of Waterloo. Through thought-provoking insights and practical guidance, Professor Weber will explore what it takes to earn trust, lead with purpose, and succeed amid constant change in today's workplace.
Product code TRN4-E45
October 15, 2025, 10:00 am to 11:45 am (ET)
Product code TRN4-J23
Job aidThis job aid presents a six-step model of best practices when designing and using team pulse surveys (3 of 10).
Product code TRN4-J23
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