Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN161
CourseThis online self-paced course explores active listening strategies that allow open dialogue and collaborative conversation.
Product code TRN161
Product code TRN243
CourseThis online self-paced course (1 of 3) defines what innovation is, where it can occur and how it is practised. Participants will learn about the foundational notions of innovation, including how to incorporate innovation into routine work practices and how to pursue innovative ideas in the public service.
Product code TRN243
Product code TRN245
CourseThis online self-paced course (3 of 3) introduces the basic facilitation and prototyping methodologies used to brainstorm, plan and undertake proper testing techniques.
Product code TRN245
Product code TRN310
CourseThis online self-paced course explains how project information should be shared clearly and effectively using the Plan Communications Management and Manage Communications processes. Participants will learn how to create a communications management plan and then manage the flow of information in accordance with that plan.
Product code TRN310
Product code TRN353
CourseThis online self-paced course presents common barriers to project delivery and the key factors that contribute to project uncertainty.
Product code TRN353
Product code TRN356
CourseThis online self-paced course explores common data gathering and analysis methods such as mapping, modelling, prioritization and timeboxing.
Product code TRN356
Product code TRN4-J23
Job aidThis job aid presents a six-step model of best practices when designing and using team pulse surveys (3 of 10).
Product code TRN4-J23
Product code TRN4-J25
Job aidThis job aid offers advice on question design, which is a critical step in creating effective team pulse surveys (5 of 10).
Product code TRN4-J25
Product code TRN4-J27
Job aidThis job aid offers perspectives on viewing and interpreting the results of team pulse surveys, including benchmarking and completion rates (7 of 10).
Product code TRN4-J27
Product code TRN4-J39
Job aidThis job aid provides a how-to for scheduling rotational coffee breaks that encourage random pairs of team members to connect, collaborate, network and build stronger relationships at work.
Product code TRN4-J39
Product code TRN4-J41
Job aidThis job aid lists the top 10 best practices for cultivating a learning culture, including experimentation, prioritization and knowledge sharing.
Product code TRN4-J41
Product code TRN4-J43
Job aidThis job aid presents a path for holding walk and talk meetings with co-workers to stay healthy and active and improve resiliency during the work day.
Product code TRN4-J43
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