Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
This course introduces the concept of courageous leadership and explores techniques for effectively leading employees through difficult times, including how to protect their emotional wellness. Through constructive reflection, relevant case studies, and moderated virtual discussions, participants will be better equipped to meet the challenges of difficult situations and thrive with confidence.
This online self-paced course explains the main components of an effective presentation, including its purpose, audience, message and structure. Participants will learn how to use presentation tools and visual aids, and how to rehearse a presentation to build confidence for the actual delivery.
This online self-paced course explains why a strong mixture of emotional awareness, self-management and social skills is a critical competency for emotionally intelligent leaders at all levels. Participants will learn positive and practical techniques to develop and improve their emotional intelligence as leaders within their business environment.
This online self-paced course (1 of 3) defines what innovation is, where it can occur and how it is practised. Participants will learn about the foundational notions of innovation, including how to incorporate innovation into routine work practices and how to pursue innovative ideas in the public service.
This online self-paced course (3 of 3) introduces the basic facilitation and prototyping methodologies used to brainstorm, plan and undertake proper testing techniques.
This online self-paced course explains how project information should be shared clearly and effectively using the Plan Communications Management and Manage Communications processes. Participants will learn how to create a communications management plan and then manage the flow of information in accordance with that plan.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.