Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN157
CourseThis online self-paced course presents best practices for developing stronger listening skills to better understand others and improve collaboration.
Product code TRN157
Product code DDN2-J11
Job aidThis job aid contains a list of different types of methods for performing design research, the characteristics and purpose of each type, as well as a chart describing what research method to adopt during the design process.
Product code DDN2-J11
Product code DDN2-V13
VideoThis event recording features a demonstration of three unique artificial intelligence prototypes, followed by a Q&A session on the implications of AI across the public service and how machine learning can play a bigger role in the future.
Product code DDN2-V13
Product code DDN2-V25
VideoThis event recording maps the notable steps taken around the world in regulating the use of artificial intelligence, from the European Union's introduction of the world's first comprehensive proposed legislation on AI, to efforts made by global standard-setting bodies to develop guidance on its responsible use.
Product code DDN2-V25
Product code DDN224
CourseThis online self-paced course presents the different steps involved in assessing, innovating and evolving an organization's business model to help seize the opportunities of tomorrow. Participants will learn about successful and emerging business models and the core skills needed to compete in digitally transformed markets.
Product code DDN224
Product code DDN227
CourseThis online self-paced course explores the relationship between the user interface (UI) and the user experience (UX) for the creation of user-pleasing apps. Participants will examine design principles and key trends in UI and UX design and learn how to evaluate the emotional impact of the user experience.
Product code DDN227
Product code DDN246
CourseThis online self-paced course provides the knowledge needed to run productive, useful, and equitable ideation sessions that will lead to solutions for identified problems.
Product code DDN246
Product code DDN255
CourseThis online self-paced course explores the history of computer systems and the internet, along with the basic principles of information security.
Product code DDN255
Product code TRN462
CourseThis online self-paced course explains how to recognize and consciously react to work-related stress, and how to understand the impact of work pressure on physical and mental health. Participants will learn about building resilience, developing mental flexibility, and responding to high-pressure situations.
Product code TRN462
Product code TRN5-V26
VideoThis event recording provides a snapshot of hybrid work arrangements and the thinking behind new workplace models for public servants that are designed specifically to encourage flexibility, engagement and productivity.
Product code TRN5-V26
Product code TRN5-V27
VideoThis event recording explores best practices for managing hybrid teams in the workplace and provides tips for success.
Product code TRN5-V27
Product code TRN5-V46
VideoThis video, recorded at the Policy Community Conference 2023, features John Hannaford, Clerk of the Privy Council, who shares his perspective on how the public service can navigate through complexity by focusing on values and ethics, adaptability, innovation and empathy.
Product code TRN5-V46
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