Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN1-V07
VideoThis video introduces Blueprint 2020 and how this initiative empowers federal employees in building a public service that is more open, transparent and innovative.
Product code TRN1-V07
Product code TRN107
CourseThis online self-paced course explores the elements needed to deliver an engaging speech, including making a good first impression and building rapport with the audience. Participants will learn techniques and strategies for keeping the audience's focus, responding to difficult questions, and overcoming anxiety when speaking publicly.
Product code TRN107
Product code TRN149
CourseThis online self-paced course introduces recommended facilitation techniques that are helpful when collaborating with others in a variety of situations.
Product code TRN149
Product code TRN153
CourseThis online self-paced course explores how the U-T-C Trinity of Briefing (understand, translate, convince) can serve as a framework for enhancing and deepening briefing skills.
Product code TRN153
Product code TRN155
CourseThis online self-paced course focuses on building communication skills to convey messages clearly, adapt to different audiences, and foster productive interactions with others.
Product code TRN155
Product code TRN159
CourseThis online self-paced course provides practical tools for communicating with clarity and respect, and adapting messages to suit diverse perspectives and audiences.
Product code TRN159
Product code TRN160
CourseThis online self-paced course explains the value of empathy and asking open-ended questions when interacting with customers or clients. Participants will learn techniques to help them clarify a client's stated needs, as well as their unstated needs, for a more responsive and satisfying client service experience.
Product code TRN160
Product code TRN215
CourseThis online self-paced course shares strategies for improving your productivity and time-management skills based on your personality type. Participants will learn ways to deal with time stealers, create manageable to-do lists, and maintain an organized approach to using their time well.
Product code TRN215
Product code TRN222
CourseNext session: April 28, 2025 | 8 more dates
This course for executives presents the strategies and tools needed to deliver a two-minute oral briefing to executives for decision with maximum effectiveness.
Product code TRN222
Next session: April 28, 2025 | 8 more dates
Product code DDN124
CourseThis online self-paced course explores the characteristics and technical components of different types of augmented reality.
Product code DDN124
Product code DDN2-A14
ArticleThis article demystifies the complex world of artificial intelligence (AI) and its potential to transform government services.
Product code DDN2-A14
Product code DDN2-A33
ArticleThis article summarizes the key points of the Cross-Functional Teams in Government event, hosted by the Canada School of Public Service in 2023, including the benefits and challenges of cross-functional teams, tips on their successful implementation, and ways to achieve desired outcomes.
Product code DDN2-A33
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