Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video, featuring Ayushi Roy, provides an introduction to cross-functional, also known as multi-disciplinary teams, and demonstrates how they can add value to products and services.
This video (part 4 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes the importance of aligning business objectives with product vision, and the prioritization techniques, roadmaps and metrics he and his team use and track.
This video featuring Ayushi Roy, provides cross-functional product teams with practical advice on how to educate their stakeholders on agile methods and experimentation as a way to facilitate successful product and service delivery.
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
This online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.
This course provides an overview of the various cyber security risks and threats that may be encountered in our professional and personal lives. Participants will learn behaviours and strategies to mitigate these risks, such as choosing strong passwords, spotting and properly handling suspicious emails, and securing personal devices and social media accounts.
This job aid presents a common framework for understanding the foundational, intermediate, and advanced data competencies applicable across the federal government.
This job aid outlines the key elements of the workforce adjustment process and answers common questions about affected status, employee roles and where to find information and resources regarding pay, benefits and pension in the context of a workforce adjustment.
This event recording provides hiring managers with an overview of the amendments to the Public Service Employment Act, including new sub-delegated staffing authorities and the requirement to conduct an evaluation of assessment methods to identify and remove biases and barriers or mitigate their impacts, among other important changes.
This online self-paced course for new internal auditors provides a tour of the internal audit process and how internal auditors add value to their organization.
This online self-paced course provides an overview of transfer payment program authorities, the parties involved in the approval process, and the key steps to complete before launching a new program.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.