Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid provides tips and resources to assist managers in addressing psychosocial risks and creating a psychologically healthy workplace, with a focus on psychological protection.
This video explains the benefits of a workplace that offers clear leadership and expectations, and emphasizes the importance of high-quality communication.
This online self-paced course outlines a process for preparing for a successful meeting, including how to start a meeting effectively and when to consider meeting alternatives. Participants will learn how to define meeting objectives, set agendas, encourage discussion and make the most of everyone's valuable time.
This online self-paced course offers recommendations on how to build good rapport with customers by paying close attention to their needs, staying positive, and finding ways to connect with them. Participants will learn how to empathize with customers by acknowledging their feelings and reflecting back their emotions, thereby normalizing their concerns.
This online self-paced course outlines three of the six processes used to create and execute an effective project completion schedule: Plan Schedule Management, Define Activities, and Sequence Activities. Participants will learn how to identify and place project activities into a logical sequence in order to create a schedule network diagram and a project completion schedule.
This online self-paced course explores how to facilitate the management of a project schedule using the Estimate Activity Durations and Develop Schedule processes. Participants will learn how to estimate project activity durations and develop a project schedule using those estimates.
This online self-paced course explores best practices for optimizing project processes, balancing competing project constraints, and monitoring and improving project work.
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