Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid presents a template for conducting an "I like, I wish, what if" activity to solicit feedback and ideas from stakeholders that a design team can prototype or improve on when developing new products or services.
This job aid lists key questions to ask yourself when designing policies, programs or other initiatives, in order to challenge your assumptions and biases and strengthen your inclusion reflex, especially when under pressure to deliver quickly.
This job aid lists key questions to ask yourself when implementing policies, programs or other initiatives, in order to challenge your assumptions and biases and strengthen your inclusion reflex, especially when under pressure to deliver quickly.
This video demystifies the concept of going digital and reaches beyond information technology to present tips for modernizing programs and services to better meet the needs of the people using them.
This video features AI experts and senior federal officials, who demonstrate artificial intelligence methods for the review and analysis of federal regulations.
This video (part 2 of 2) provides an insider's tour into a multi-departmental Rules as Code project, explores what was learned along the way, and looks at what it takes to run a similar project.
This video explores digital government in the Canadian context, how digital technologies can enable new forms of service delivery, and what this means for federal public service executives.
This course explores basic cyber security concepts and home network essentials, including system settings that can reduce online exposure to cyber security threats when teleworking. Participants will learn to apply the Communications Security Establishment's Top Ten IT Security Actions to protect information on their home network or mobile devices.
This online self-paced course assembles a playbook of best practices for digital transformation that focus on the customer, mobilize operational processes and sustain the employee experience during a period of change. Participants will learn about the underlying business models and digital platforms that power digital transformation, along with the leadership capabilities required to make digital transformation a reality.
This online self-paced course provides an overview of the digital technologies that can be used to recruit, engage and develop new talent in a digital workforce. Participants will learn how to leverage key digital technologies, such as artificial intelligence and predictive analytics, to effectively manage organizational change and employee engagement.
This online self-paced course explains the requirements for successful innovation and presents ways to lead effectively through the obstacles to its success. Participants will learn about the characteristics of an innovation culture and how to establish a flexible innovation process that encourages creativity in others.
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