Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN140
CourseThis online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
Product code TRN140
Product code TRN4-V35
VideoThis video introduces the Cup of Joe series, a video series hosted by Joseph Silva that offers advice to executives on dealing with various situations faced by the executive cadre in government today.
Product code TRN4-V35
Product code TRN4-V41
VideoThis video, hosted by Joseph Silva, offers advice to executives on building relationships within their organization to promote employee engagement and retention.
Product code TRN4-V41
Product code TRN4-V42
VideoThis video, hosted by Joseph Silva, offers advice to executives on dealing with a new team that has unresolved legacy conflict issues.
Product code TRN4-V42
Product code TRN402
CourseNext session: August 28, 2025 | 36 more dates
This course explores the fundamental principles and practices of using a coaching approach in a one-on-one setting, including how to apply the GROW Model to structure these conversations.
Product code TRN402
Next session: August 28, 2025 | 36 more dates
Product code TRN440
CourseThis online self-paced course describes ways to adjust to new management responsibilities, manage former colleagues effectively, and establish credibility as a first-time manager. Participants will learn about the importance of balancing conflicting expectations, including proving that they are capable of managing people and being accepted as the boss.
Product code TRN440
Product code TRN445
CourseThis online self-paced course provides an overview of the key proficiencies needed for managing people, including setting direction, delegating, and establishing clear objectives for direct reports. Participants will review delegation and monitoring techniques, as well as the importance of being organized and communicating with clarity and direction.
Product code TRN445
Product code TRN448
CourseThis online self-paced course examines strategies for communicating change to different groups of people to help make change more comfortable. Participants will explore the benefits of using training and performance management to help make organizational change last.
Product code TRN448
Product code TRN456
CourseThis course for executives provides an overview of the human-centred design (HCD) process, alongside the mindsets, methods and activities that can be useful when putting HCD into practice in a government context.
Product code TRN456
Product code TRN458
CourseThis online self-paced course explains the different ways to develop your emotional intelligence and self-awareness and, in turn, foster personal excellence at work. Participants will explore best practices and strategies to enhance their emotional intelligence, with the goal of improving their interpersonal relationships within their teams and their organization.
Product code TRN458
Product code TRN459
CourseThis online self-paced course explains the role of psychological safety and its influence on team effectiveness and innovation.
Product code TRN459
Product code TRN461
CourseThis online self-paced course explores the principles and practices necessary to become a compassionate and effective leader who can foster a sense of community and equity within hybrid teams.
Product code TRN461
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