Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This course moves beyond the basics of servant leadership to focus on three foundational leadership characteristics: self-awareness, listening and empathy.
This event recording features a panel discussion with First Nations, Inuit, and Métis experts as well as senior federal government officials on the UN Declaration and the UN Declaration Act, with a focus on them as a framework for reconciliation.
This online self-paced course introduces the core concepts and common uses of AI, along with the guiding principles and key policy mechanisms for its responsible use.
This online self-paced course explores the principles and practices necessary to become a compassionate and effective leader who can foster a sense of community and equity within hybrid teams.
This course provides managers with a comprehensive overview of collective agreements and the terms and conditions of employment, including the information they need to correctly respond to questions about employee rights and obligations in the workplace.
This online self-paced course examines the Policy on Title to Intellectual Property Arising Under Crown Procurement Contracts and its application. By following six 15-minute modules, participants will study intellectual property rights and explore different situations where questions of intellectual property may arise.
This online self-paced course provides an overview of the deep energy retrofit process and its adoption by federal organizations. Through videos and case studies, participants will learn how to plan and implement projects that reduce energy use and greenhouse gas emissions in their buildings, laboratories and vehicle fleets.
This online self-paced course presents techniques to help promote diversity in the workplace and leverage it for the benefit of the organization. Participants will reflect on best practices that encourage excellence and cooperation across the diverse spectrum of workers and markets.
This online self-paced course offers recommendations on how to build good rapport with customers by paying close attention to their needs, staying positive, and finding ways to connect with them. Participants will learn how to empathize with customers by acknowledging their feelings and reflecting back their emotions, thereby normalizing their concerns.
This online self-paced course introduces cloud computing, explaining what it is and how it is used in the Government of Canada. Through practical activities, participants will learn about deployment and service models, the role of the GC Digital Standards, and the benefits of adopting the cloud across the federal government.
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