Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
Loading
Product code TRN4-J07
Job aidThis job aid for virtual team leaders encourages the use of e-mentoring to cultivate a people-centred leadership style.
Product code TRN4-J07
Product code INC111
CourseNext session: June 10, 2025 | 1 more dates
This course introduces the concepts, terminology and vocabulary related to gender and sexual diversity, as well as the importance of Positive Space and how to become an ally. Participants will discuss issues relevant to the 2SLGBTQIA+ communities and learn to contribute to a safer, more inclusive public service.
Product code INC111
Next session: June 10, 2025 | 1 more dates
Product code TRN467
CourseThis online self-paced course explores the attributes of strategic thinkers and provides practical tools to combine creativity and analysis to make better decisions. Participants will learn the skills needed to create and communicate a clear vision while addressing complex challenges with confidence.
Product code TRN467
Product code TRN4-J50
Job aidThis job aid serves as a workbook to generate and capture personal insights, and to bring focus and clarity to the action planning process when preparing to lead a change initiative.
Product code TRN4-J50
Product code TRN416
CourseNext session: June 10, 2025 | 17 more dates
This course explores the key pillars of applying a human-centred and people-first approach to helping managers lead their hybrid teams.
Product code TRN416
Next session: June 10, 2025 | 17 more dates
Product code TRN464
CourseThis online self-paced course explores how approaching feedback with an open mind can be a powerful asset for enhancing performance.
Product code TRN464
Product code TRN236
CourseThis online self-paced course offers recommendations on how to build good rapport with customers by paying close attention to their needs, staying positive, and finding ways to connect with them. Participants will learn how to empathize with customers by acknowledging their feelings and reflecting back their emotions, thereby normalizing their concerns.
Product code TRN236
Product code TRN5-V46
VideoThis video, recorded at the Policy Community Conference 2023, features John Hannaford, Clerk of the Privy Council, who shares his perspective on how the public service can navigate through complexity by focusing on values and ethics, adaptability, innovation and empathy.
Product code TRN5-V46
Product code TRN4-P02
PodcastIn this episode of the How to Survive as an Executive podcast, Jeannine Ritchot shares anecdotes and personal advice about networking, including how to create networks and build mutually beneficial relationships.
Product code TRN131
CourseNext session: June 10, 2025 | 15 more dates
This course explores the qualities and behaviours that are needed for a team to thrive. Participants will gain a better understanding of engagement methods and learn practical strategies for empowering others.
Product code TRN131
Next session: June 10, 2025 | 15 more dates
Product code TRN163
CourseThis online self-paced course uses a third-party AI-powered platform to simulate virtual practice interviews, followed by structured and unbiased feedback based solely on merit.
Product code TRN163
Product code IRA1-J02
Job aidThis job aid draws attention to the critical loss of Indigenous languages in Canada and offers resources to help increase awareness of the urgent need to preserve, revitalize and promote these languages.
Product code IRA1-J02
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.
Share your feedback and suggestions to help us improve your learning experience.
This page has expired due to inactivity. Please refresh to continue.
