Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event recording explores how the new economy has produced dominant tech giants who control market access, as well as the consequences of winner-take-most economics on individuals and the choices they make.
This event recording explores some of the ways that public servants can access new ideas, expertise and advice through collaboration with other departments and agencies, communities of practice, the public, experts and other external sources.
This short online self-paced course provides an overview of the benefits of using a VPN to ensure a secure connection to your organization's network. Participants will learn what a VPN is, what types of protection it offers, and the best practices to follow when using it.
This short online self-paced course emphasizes the importance of following established reporting procedures when a data breach is suspected. Participants will learn to identify the impact of security breaches and will better understand their own role in reporting data theft.
This job aid provides information and best practices to help federal officials prepare for an appearance before a House of Commons or Senate committee.
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
This video explains how enterprise architecture, a conceptual blueprint that defines different organizational structures and operations, enhances efficiency, supports decision-making, clarifies responsibilities, and promotes the sharing and reuse of information within government organizations.
This series of 10 job aids provides quick reference information for work teams on how to design and implement team pulse surveys to support team engagement, positivity and productivity in the workplace.
Open government and open data are about transparency, accountability and citizen participation. In this video, Lisa Deacon, co-lead of Datafest Ottawa; Jason White, privacy development lead at Shopify; Renée Sieber, associate professor at McGill University; and Michael Lenczner, director of Powered by Data, share how Canada can chart a path towards making data and government more accessible to its citizens.
The Authority Delegation Training Program (ADT) provides the essential information needed for managers and executives to successfully obtain and execute their delegated authorities in the areas of human resources, finance and procurement. Participants will learn about the core legislation, regulations, policies and guidelines that govern their roles and responsibilities within the federal public service.
This event recording explores the opportunities that intellectual property presents for Canada and the challenges of balancing property protection with openness and information sharing.
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