Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN4-V39
VideoThis video, hosted by Joseph Silva, offers advice to executives on preparing a meeting agenda and adapting their briefing approach to best capture the attention of their boss.
Product code TRN4-V39
Product code TRN4-V40
VideoThis video, hosted by Joseph Silva, offers advice to executives on scheduling, planning and hosting regular all-staff meetings to bolster staff engagement.
Product code TRN4-V40
Product code TRN4-V49
VideoThis video features Göktuğ Morçöl, Professor of Public Policy and Administration at the School of Public Affairs at Penn State Harrisburg, who examines the complex networks in which governments operate and the tools needed to navigate through each level of complexity.
Product code TRN4-V49
Product code DDN2-A10
ArticleThis article explores cyber security in the public service and how good data stewardship contributes to keeping sensitive information secure.
Product code DDN2-A10
Product code DDN2-A16
ArticleThis article explores the importance of evidence-informed decision-making and offering sound and logical advice that is supported by credible evidence in a way that will resonate with the intended audience.
Product code DDN2-A16
Product code DDN2-A25
ArticleThis article explores large language models like ChatGPT and important considerations for the adoption of this kind of technology in the federal public service.
Product code DDN2-A25
Product code DDN2-A27
ArticleThis article examines the reasons for the continued use of legacy IT systems across the federal public service and explores potential ways to transition towards the next generation of IT solutions.
Product code DDN2-A27
Product code DDN2-A52
ArticleThis article presents and explains enterprise architecture, a process that helps decision-makers understand where their organization is today, where they want it to go in the future, and the steps needed to get there.
Product code DDN2-A52
Product code DDN2-J03
Job aidThis job aid presents an empathy map to enable product and service designers not only to understand user behaviour, but also to visually communicate their understanding to others.
Product code DDN2-J03
Product code DDN2-J17
Job aidUse this job aid to assess an idea by assigning a score to each criterion. The best idea is developed further. The scorecard is divided into sections that assess strategic fit, opportunity, desirability, feasibility and viability.
Product code DDN2-J17
Product code DDN2-J28
Job aidThis job aid helps set objectives, formulate hypotheses and establish clear validation criteria at the start of the design process.
Product code DDN2-J28
Product code DDN2-J29
Job aidThis job aid lists ten ways public servants can practise and exhibit good cyber security behaviour in their organization.
Product code DDN2-J29
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