Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course, which is mandatory for managers and supervisors with performance management responsibilities, provides the information they need to fulfill their various roles and implement performance management principles and practices. In preparation for an online certification test, participants will study the basic concepts of performance management and related time-specific requirements, identify different types of behaviour, and learn how to apply best practices and effective techniques through useful, real-life exercises.
This online self-paced course explores classification actions that are common to organizational design and classification professionals, and provides the foundational knowledge needed to perform these actions.
This video describes the four pillars that make up the government's policy areas, as explained by Neil Bouwer, former vice-president, Innovation and Skills Development Branch at the Canada School of Public Service.
This online self-paced course reviews the monitoring of project costs and the controlling of resource requirements using the Plan Resource Management, Estimate Activity Resources, and Acquire Resources processes. Participants will learn best practices for estimating and acquiring the necessary resources for their projects, as well as developing and managing the project team and optimizing resources throughout the project life cycle.
This online self-paced course explains the Plan Scope Management, Collect Requirements, and Define Scope processes, which are used to create the conditions that define a project's scope and plan how to meet the project's needs. Participants will learn how to plan and create a scope statement and identify project and stakeholder requirements.
This online self-paced course explains how project information should be shared clearly and effectively using the Plan Communications Management and Manage Communications processes. Participants will learn how to create a communications management plan and then manage the flow of information in accordance with that plan.
This online self-paced course outlines a process for preparing for a successful meeting, including how to start a meeting effectively and when to consider meeting alternatives. Participants will learn how to define meeting objectives, set agendas, encourage discussion and make the most of everyone's valuable time.
This online self-paced course explores the Plan Risk Management process that allows a project to stay on schedule despite potential risks. Participants will learn how to anticipate, prevent and minimize project risks according to a risk management plan.
This job aid is a worksheet for estimating the overall time frame and effort required to successfully build a policy implementation strategy and gauge its viability.
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