Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid serves as a workbook to generate and capture personal insights, and to bring focus and clarity to the action planning process when preparing to lead a change initiative.
This video previews the Best Advice Executive series, a video series featuring deputy ministers who offer their best advice on executive leadership in the public service.
This video, hosted by Joseph Silva, offers advice to executives on preparing a meeting agenda and adapting their briefing approach to best capture the attention of their boss.
This video, hosted by Joseph Silva, offers advice to executives on scheduling, planning and hosting regular all-staff meetings to bolster staff engagement.
This video features Göktuğ Morçöl, Professor of Public Policy and Administration at the School of Public Affairs at Penn State Harrisburg, who examines the complex networks in which governments operate and the tools needed to navigate through each level of complexity.
This article explores the importance of evidence-informed decision-making and offering sound and logical advice that is supported by credible evidence in a way that will resonate with the intended audience.
This article explores large language models like ChatGPT and important considerations for the adoption of this kind of technology in the federal public service.
This article examines the reasons for the continued use of legacy IT systems across the federal public service and explores potential ways to transition towards the next generation of IT solutions.
This article presents and explains enterprise architecture, a process that helps decision-makers understand where their organization is today, where they want it to go in the future, and the steps needed to get there.
This job aid presents an empathy map to enable product and service designers not only to understand user behaviour, but also to visually communicate their understanding to others.
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