Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid for participants of the Introduction to Peer Coaching (TRN401) course outlines the flow of a coaching conversation between peer coaches and a coachee.
This job aid explains the grounding practices needed to prepare and lead mindful team meetings to enhance trust, engagement and collaboration and encourage more meaningful participation.
This job aid describes how to be more aware of the emotional reactions of other people within a team or organization, and respond in an emotionally intelligent, non-judgmental way.
This job aid serves as a workbook to generate and capture personal insights, and to bring focus and clarity to the action planning process when preparing to lead a change initiative.
This video previews the Best Advice Executive series, a video series featuring deputy ministers who offer their best advice on executive leadership in the public service.
This video, hosted by Joseph Silva, offers advice to executives on preparing a meeting agenda and adapting their briefing approach to best capture the attention of their boss.
This video, hosted by Joseph Silva, offers advice to executives on scheduling, planning and hosting regular all-staff meetings to bolster staff engagement.
This video features Göktuğ Morçöl, Professor of Public Policy and Administration at the School of Public Affairs at Penn State Harrisburg, who examines the complex networks in which governments operate and the tools needed to navigate through each level of complexity.
This short online self-paced course examines the risks associated with unsafe blogging practices and how to ensure safe blogging for yourself and your organization. Participants will learn about the actions to take to avoid blogging-related risks and the behaviours to adopt when writing a blog post.
This job aid presents an empathy map to enable product and service designers not only to understand user behaviour, but also to visually communicate their understanding to others.
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