Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This article explores Web3, how it differs from previous phases of the web, and the potential advantages and disadvantages of adopting this technology.
This article emphasizes the importance of being digitally literate and discusses how continuous learning is essential to building digital skills and competencies.
This video features Scott Brison in his former role as the President of the Treasury Board and Minister of Digital Government describing how the Government of Canada can strengthen its relationship of trust with Canadians by offering more effective and modern services.
This video featuring Ayushi Roy, explains why it is important for product teams to invest time in building trust and creating transparency with their stakeholders in order to successfully deliver user-centered products and services.
This video follows the story of Louis, a fictional public servant, and the cyber security challenges he faces after using the same passwords to access multiple services.
This video captures insights from government, academic and industry leaders on the topic of artificial intelligence (AI) and how Canada's security interests must be protected as the world adopts this powerful new technology.
This online self-paced course introduces the key concepts of product management and recommends best practices for creating products in a public service context. Participants will learn about product teams, including the different roles, responsibilities and skillsets of team members, as well as some of the tools available to assist them.
This online self-paced course outlines the benefits of design research and introduces common methodologies and key considerations for conducting data-driven, user-centric research in the public service context. Participants will learn how to properly formulate design research questions and apply best practices to obtain answers that are evidence-based and derived from reliable user data.
This job aid is a tool for organizing qualitative research data based on common themes in order to identify patterns and uncover common trends in the data about respondents' attitudes and motivations.
This job aid presents a series of videos that feature Professor Larry Smith, Founder and Senior Researcher of the Problem Lab at the University of Waterloo, who explores the complexities of innovation in a public sector context, including how to navigate risk and uncertainty throughout the innovation process.
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