Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This course provides an overview of the proper handling of information and privacy requests, detailing the customary roles and responsibilities and how to apply the most common exemptions and exclusions. Participants will learn how to process access to information and privacy (ATIP) requests and provide valid recommendations on the disclosure of information.
This video explains the importance of adopting an Agile approach to cloud computing when providing iterative and continuous delivery of products and services.
This job aid compiles a list of links to Indigenous-related articles, books, resources and other scholarly research that can be used to expand and build on our current understanding of First Nations, Inuit, and Métis peoples in Canada.
This event recording captures a discussion between Aiesha Zafar, a Canada School of Public Service faculty member, and Richard Haass, Ph.D., President of the Council on Foreign Relations in the United States, on the state of the world in the post-Cold War era, including climate change issues, geopolitics and domestic challenges in Canada.
This job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
This video, recorded at the Social Media Monitoring in the Government of Canada event, features Carly Dybka, a recent participant in the Public Servant-in-Residence Initiative, who shares key findings from her doctorate dissertation research at Carleton University into the type of social media monitoring happening throughout the federal government and the beliefs and logics driving this type of work.
This online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
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