Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Product code DDN2-V33
VideoThis video (part 4 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes the importance of aligning business objectives with product vision, and the prioritization techniques, roadmaps and metrics he and his team use and track.
Product code DDN2-V33
Product code DDN2-V38
VideoThis video featuring Ayushi Roy, provides cross-functional product teams with practical advice on how to educate their stakeholders on agile methods and experimentation as a way to facilitate successful product and service delivery.
Product code DDN2-V38
Product code DDN206
CourseNext session: March 12, 2025 | 9 more dates
This course aims to help managers set the conditions for their teams to reflect on what "modern government" means for the public service and to shape their practices in line with the Government of Canada's Digital Ambition. Through a series of self-paced and instructor-facilitated learning modules, participants will take a comprehensive look at the Government of Canada Digital Standards (part of the new Policy on Service and Digital) and learn how to apply them to deliver better products and improved services.
Product code DDN206
Next session: March 12, 2025 | 9 more dates
Product code DDN228
CourseThis online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
Product code DDN228
Product code DDN239
CourseThis online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.
Product code DDN239
Product code DDN250
CourseThis course provides an overview of the various cyber security risks and threats that may be encountered in our professional and personal lives. Participants will learn behaviours and strategies to mitigate these risks, such as choosing strong passwords, spotting and properly handling suspicious emails, and securing personal devices and social media accounts.
Product code DDN250
Product code DDN3-J03
Job aidThis job aid presents a common framework for understanding the foundational, intermediate, and advanced data competencies applicable across the federal government.
Product code DDN3-J03
Product code LPL1-V20
VideoThis event recording captures a discussion between Aiesha Zafar, a Canada School of Public Service faculty member, and Richard Haass, Ph.D., President of the Council on Foreign Relations in the United States, on the state of the world in the post-Cold War era, including climate change issues, geopolitics and domestic challenges in Canada.
Product code LPL1-V20
Product code TRN1-J04
Job aidThis job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
Product code TRN1-J04
Product code TRN1-V06
VideoThis video, recorded at the Social Media Monitoring in the Government of Canada event, features Carly Dybka, a recent participant in the Public Servant-in-Residence Initiative, who shares key findings from her doctorate dissertation research at Carleton University into the type of social media monitoring happening throughout the federal government and the beliefs and logics driving this type of work.
Product code TRN1-V06
Product code TRN140
CourseThis online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
Product code TRN140
Product code TRN209
CourseThis online self-paced course introduces each step of the risk management process and its application in the workplace, including how to respond to identified risks and opportunities. Participants will learn about the risk management process, how it impacts their work, and how it can positively influence the performance of their organization.
Product code TRN209
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