Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
Loading
Product code DDN2-V29
VideoThis video, featuring Ayushi Roy, provides an introduction to cross-functional, also known as multi-disciplinary teams, and demonstrates how they can add value to products and services.
Product code DDN2-V29
Product code FON1-V09
VideoThis event recording explores the Quality of Life Framework for Canada, which brings together data for approximately 85 key indicators on the well-being of people in Canada, and examines the importance of quality of life data and how public servants can apply this framework to their work.
Product code FON1-V09
Product code IRA105
CourseThis online self-paced course provides a brief introduction to Inuit in Canada, including their traditions, governance structures and history. Participants will have an opportunity to reflect on a wide range of subjects, including the relationship between Inuit and the Government of Canada and the four distinct land claims agreements within the regions of Inuit Nunangat.
Product code IRA105
Product code FON1-V50
VideoThis event recording features a keynote lecture by Ian Stedman, the 2024-25 visiting scholar, who explores the challenges and opportunities of incorporating values and ethics into everyday work in the public service.
Product code FON1-V50
Product code FON1-V42
VideoThis event recording features Professor Jonathan Craft, the School's 2024 Visiting Scholar, who examines how Canada has been approaching policy modernization and capacity building from a comparative perspective.
Product code INC1-V47
VideoThis event recording features keynote speaker and inaugural visiting scholar Rachel Zellars, Ph.D., who examines the evolution of the application of merit criteria and its impact on the equitable treatment of different groups of employees, with a focus on Black public servants.
Product code INC1-V47
Product code DDN2-J04
Job aidThis job aid details how to create a user journey map to help visualize the intended user experience with a product or service, and to help visualize and design future improvements.
Product code DDN2-J04
Product code IRA140
CourseNext session: October 24, 2025 | 1 more dates
This exercise, delivered in partnership with KAIROS Canada, provides public servants with a unique participatory history lesson that focuses on the loss of Indigenous lands and the cultural assimilation policies. Participants will engage on intellectual and emotional levels to deepen their understanding of the shared history of Indigenous and non-Indigenous peoples in Canada.
Product code IRA140
Next session: October 24, 2025 | 1 more dates
Product code TRN111
CourseThis online self-paced course explains the rules of etiquette for professional business calls, and how to make and receive calls effectively. Participants will benefit from a refresher on best practices for creating a positive impression when making phone calls and when recording and leaving voice messages.
Product code TRN111
Product code COR216
CourseThis online self-paced course provides an overview of the foundational knowledge that new financial officers need to perform their role effectively.
Product code COR216
Product code DDN260
CourseThis online self-paced course introduces the various roles, concepts, relationships and definitions of utility and warranty as essential components of service management.
Product code DDN260
Product code COR4-V01
VideoThis event recording presents best practices and strategies for navigating the procurement process in the federal government, as described in the Manager's Guide: Key Considerations When Procuring Professional Services.
Product code COR4-V01
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.
Share your feedback and suggestions to help us improve your learning experience.
This page has expired due to inactivity. Please refresh to continue.
