Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Product code DDN2-A22
ArticleThis article describes the behavioural insights approach and how to use it to improve policy-making and service design.
Product code DDN2-A22
Product code DDN2-A36
ArticleThis article outlines the process for crafting prompts from which generative AI can draft action pages and other forms of content about government services.
Product code DDN2-A36
Product code DDN2-J01
Job aidThis job aid consists of a series of promotional posters (8.5 x 11) that are designed to be downloaded, printed and displayed throughout the workplace to create awareness about the government's digital standards.
Product code DDN2-J01
Product code DDN2-J24
Job aidThis job aid takes the form of a presentation that offers a high-level introduction to artificial intelligence (AI), including what it is, how it works, its history, ethical and policy considerations, and the present-day use of AI in the Government of Canada. (GCpedia)
Product code DDN2-J24
Product code DDN2-V02
VideoThis video explains why building a successful digital model for use by the Government of Canada is a necessity that comes with many exciting opportunities.
Product code DDN2-V02
Product code DDN2-V07
VideoThis event recording provides examples of how governments and other organizations are successfully responding to unprecedented challenges as they work to serve citizens within the realities of a digital world.
Product code DDN2-V07
Product code DDN2-V09
VideoThis event recording features a demonstration of the It's Contagious! educational tool by Digital Public Square CEO and co-founder Farhaan Ladhani, as well as a Q&A session on the implications of misinformation and disinformation.
Product code DDN2-V09
Product code DDN2-V23
VideoThis event recording explores how government entities can use artificial intelligence to make decisions that are fair, transparent and accountable, while fostering the creation of technologies that help regulate its use.
Product code DDN2-V23
Product code DDN2-V34
VideoThis video (part 5 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who shares how his team manages their products through release plans and lessons learned when applying product management strategies in the public sector.
Product code DDN2-V34
Product code DDN2-V56
VideoThis video (part 2 of 2) features Ayushi Roy, who explains mistakes that commonly occur when setting a product vision and shares examples of effective visions for user-centred government products.
Product code DDN2-V56
Product code DDN207
CourseThis online self-paced course introduces the principles of human-centred design and how to create policies, programs, services and tools that are feasible and reflect the needs of real people. Participants will gain a basic awareness of common design concepts and learn how to define and solve problems by researching, designing, prototyping, and testing directly with users.
Product code DDN207
Product code DDN208
CourseThis online self-paced course introduces the concepts, tools, practices and behaviours that support an Agile culture in the modern workplace. Participants will review the principles that drive agility individually and within teams, in order to encourage and sustain an adaptive culture across the public service.
Product code DDN208
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