Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course examines the characteristics, benefits and best practices of A/B testing as a way of optimizing products. Participants will learn about the key actions needed to create an agile, value-added A/B test strategy in their organization.
This online self-paced course explores the key characteristics of project performance domains and the importance of establishing a development approach that optimizes outcomes.
This online self-paced course explores popular adaptive methodologies such as Scrum , Extreme Programming , the Scaled Adaptive Framework , Kanban , the Dynamic Systems Development Method and Lean principles.
Our organizations are structured to deal with linear, predictable problems, but we are being asked to operate in times that are increasingly complex and unpredictable. We can no longer manage change tightly, but only find ways to adapt in a rapidly changing landscape.
This video provides an overview of team pulse surveys and introduces a series of job aids created specifically to assist work teams in designing and implementing their own pulse surveys to support team engagement, positivity and productivity in the workplace.
This video features retired general Walter Natynczyk, who discusses the behaviour expected of executives when faced with situations they cannot change.
This event recording features Nick Xenos, Executive Director of the Centre for Greening Government, who shares his insights on how executive leaders in the Government of Canada can ensure that their work contributes to a zero-carbon and climate-resilient Canada.
This online self-paced course outlines the typical demands and constraints of a manager's job and helps to clarify what managers really do. Participants will consider some of the myths about managing people and explore strategies for dealing with common mistakes made by first-time managers.
This online self-paced course recommends useful techniques and processes for handling difficult employee behaviour and managing diversity within teams. Participants will learn about proven methods for resolving workplace conflicts and how to establish and reinforce positive group norms as a way to guide team interactions.
This online self-paced course explores the different ways that the professional development needs of employees can be addressed through organizational learning. Participants will learn how to assess employee development needs and prepare development plans that support their employees.
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