Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course recommends useful techniques and processes for handling difficult employee behaviour and managing diversity within teams. Participants will learn about proven methods for resolving workplace conflicts and how to establish and reinforce positive group norms as a way to guide team interactions.
This online self-paced course explores the different ways that the professional development needs of employees can be addressed through organizational learning. Participants will learn how to assess employee development needs and prepare development plans that support their employees.
This online self-paced course presents a series of activities designed to introduce data concepts and terminology and explore the characteristics of data-driven organizations. Participants will reflect on their personal and organizational data challenges and strategies and discuss changing expectations of Canadians for open government data.
This online self-paced course identifies the benefits of data-driven decision making and explores a balanced approach where decision-makers do not rely on a single perspective as the basis for making choices. Participants will learn best practices for using data to inform their decisions, including how to avoid common mistakes when interpreting data.
This online self-paced course sets out the considerations for creating data visualizations and relaying messages with the help of data visualization tools. Participants will learn data visualization techniques and design best practices that will help to ensure their visualizations are clearly and accurately communicating what their data means.
This online self-paced course explores the benefits of data modelling, outlining its main characteristics and the styles, levels and models most commonly used. Participants will learn how data models are built and how to use data modelling to create detailed data blueprints to improve their organization's daily operations.
This online self-paced course explains data disaggregation, how it can inform the early stages of policy development, and how it can lead to better public policy outcomes. Through videos, interactive activities and case studies, participants will learn how to identify potential target groups and guide the formulation of government initiatives.
This event recording focuses on Human Intelligence (HUMINT), the oldest form of intelligence in the world, and the role it plays in Canada’s national security ecosystem.
This video features insights from public servants and the CEO of the Institute of Public Administration of Canada (IPAC) on exploring and building a career in the federal public service.
This event recording from What Unites Us, Defines Us: Values and Ethics in Today's Federal Public Service spotlights a discussion on the evolving landscape within which public servants serve, and how values and ethics can help to navigate today’s challenges and tomorrow’s opportunities.
With governments across Canada committed to modernizing service delivery, internal service providers (e.g. in property management, procurement, logistics, HR or finance) are doing more and more to support priorities across the enterprise.
This video offers advice and examples of how federal workplaces can adhere to accessibility requirements and ensure that future service contracts include high standards for accessibility at work.
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