Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video features retired general Walter Natynczyk, who discusses the behaviour expected of executives when faced with situations they cannot change.
This event recording features Nick Xenos, Executive Director of the Centre for Greening Government, who shares his insights on how executive leaders in the Government of Canada can ensure that their work contributes to a zero-carbon and climate-resilient Canada.
This online self-paced course outlines the typical demands and constraints of a manager's job and helps to clarify what managers really do. Participants will consider some of the myths about managing people and explore strategies for dealing with common mistakes made by first-time managers.
This online self-paced course recommends useful techniques and processes for handling difficult employee behaviour and managing diversity within teams. Participants will learn about proven methods for resolving workplace conflicts and how to establish and reinforce positive group norms as a way to guide team interactions.
This online self-paced course explores the different ways that the professional development needs of employees can be addressed through organizational learning. Participants will learn how to assess employee development needs and prepare development plans that support their employees.
This online self-paced course examines how to plan for successful change, which includes creating codes of change and identifying key stakeholders and their different levels of involvement. Participants will learn to build change charters and guiding coalitions, as well as how to interpret the influence and input of stakeholders.
This online self-paced course presents a series of activities designed to introduce data concepts and terminology and explore the characteristics of data-driven organizations. Participants will reflect on their personal and organizational data challenges and strategies and discuss changing expectations of Canadians for open government data.
This online self-paced course identifies the benefits of data-driven decision making and explores a balanced approach where decision-makers do not rely on a single perspective as the basis for making choices. Participants will learn best practices for using data to inform their decisions, including how to avoid common mistakes when interpreting data.
This online self-paced course sets out the considerations for creating data visualizations and relaying messages with the help of data visualization tools. Participants will learn data visualization techniques and design best practices that will help to ensure their visualizations are clearly and accurately communicating what their data means.
This online self-paced course explores the benefits of data modelling, outlining its main characteristics and the styles, levels and models most commonly used. Participants will learn how data models are built and how to use data modelling to create detailed data blueprints to improve their organization's daily operations.
This online self-paced course explains data disaggregation, how it can inform the early stages of policy development, and how it can lead to better public policy outcomes. Through videos, interactive activities and case studies, participants will learn how to identify potential target groups and guide the formulation of government initiatives.
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