Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event recording captures a discussion between Aiesha Zafar, a Canada School of Public Service faculty member, and Richard Haass, Ph.D., President of the Council on Foreign Relations in the United States, on the state of the world in the post-Cold War era, including climate change issues, geopolitics and domestic challenges in Canada.
This job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
This video, recorded at the Social Media Monitoring in the Government of Canada event, features Carly Dybka, a recent participant in the Public Servant-in-Residence Initiative, who shares key findings from her doctorate dissertation research at Carleton University into the type of social media monitoring happening throughout the federal government and the beliefs and logics driving this type of work.
This online self-paced course describes the roles of psychology, communication and empathy in the negotiation process, introduces strategies and techniques for success, and suggests tips on preparing for and closing a negotiation.
This online self-paced course introduces each step of the risk management process and its application in the workplace, including how to respond to identified risks and opportunities. Participants will learn about the risk management process, how it impacts their work, and how it can positively influence the performance of their organization.
This article provides helpful information about the primary online threats to public servants, as well as resources to learn more about cyber security.
This online self-paced course prepares learners to meet leadership challenges with an agile, focused and flexible mindset. Participants will learn how to use adaptive techniques to respond quickly, empower others, and take intentional actions to move closer to their desired outcomes.
This online self-paced course offers insights into the characteristics of agile project teams and team leaders, and recommends strategies to help improve team performance and cohesion. Participants will learn about communication tools and developmental mastery models in Agile, as well as the benefits of using facilitation techniques like games to foster collaboration and cooperation.
This online self-paced course covers the final three processes in the project risk management knowledge area: Plan Risk Responses, Implement Risk Responses, and Monitor Risks. Participants will learn about common risk response strategies and how to anticipate, monitor and control risks as they occur when managing projects.
In this episode of the How to Survive as an Executive podcast, Stephen Burt explains what to consider when comparing the various roles in the executive cadre and discusses some of the factors to take into account to be successful at level within the organizational echelon.
Our organizations are structured to deal with linear, predictable problems, but we are being asked to operate in times that are increasingly complex and unpredictable. We can no longer manage change tightly, but only find ways to adapt in a rapidly changing landscape.
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