Learning catalogue

Trends in Technology-Driven Change: Barriers and Opportunities Related to AI

Product code DDN1-V22

This video explores the barriers and opportunities related to the adoption of artificial intelligence in the Government of Canada.

Cyber Security Short: Blogging

Product code DDN120

This short online self-paced course examines the risks associated with unsafe blogging practices and how to ensure safe blogging for yourself and your organization. Participants will learn about the actions to take to avoid blogging-related risks and the behaviours to adopt when writing a blog post.

Positive Space Initiative: 2SLGBTQIA+ Awareness

Product code INC111

Next session: May 06, 2025 | 5 more dates

This course introduces the concepts, terminology and vocabulary related to gender and sexual diversity, as well as the importance of Positive Space and how to become an ally. Participants will discuss issues relevant to the 2SLGBTQIA+ communities and learn to contribute to a safer, more inclusive public service.

How to Handle Complainants Whose Behaviour is Unreasonable

Product code COR1-V03

In this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.

Transfer Payment Basics

Product code COR217

This online self-paced course provides an overview of grants and contributions, including the different categories of transfer payments, the life cycle of the transfer payment program and the role of key stakeholders in the process. Participants will learn about the objectives and expected results of the Policy on Transfer Payments and its related directive, as well as the important characteristics of transfer payments.

Access to Information in the Government of Canada

Product code COR503

Next session: May 06, 2025 | 12 more dates

This course provides an overview of the proper handling of information and privacy requests, detailing the customary roles and responsibilities and how to apply the most common exemptions and exclusions. Participants will learn how to process access to information and privacy (ATIP) requests and provide valid recommendations on the disclosure of information.

Performance Management for the Government of Canada

Product code COR109

This online self-paced course, which is mandatory for managers and supervisors with performance management responsibilities, provides the information they need to fulfill their various roles and implement performance management principles and practices. In preparation for an online certification test, participants will study the basic concepts of performance management and related time-specific requirements, identify different types of behaviour, and learn how to apply best practices and effective techniques through useful, real-life exercises.

Grants and Contributions Learning Series

Product code COR2-PA1

The series is primarily designed for program officers, managers, support staff and financial management personnel involved with the administration of transfer payments, but is open to all public servants interested in learning about government services.

Authority Delegation Training: Managing People Effectively

Product code COR152

This online self-paced course provides managers at all levels with the basic knowledge required to exercise their delegated human resources (HR) responsibilities within the public service.

Green Procurement

Product code COR405

This online self-paced course introduces the federal government's Policy on Green Procurement and provides detailed strategies for applying its principles throughout the procurement process. Participants will review reasons for buying green and learn to identify what defines a green good or service.

Digital in Practice

Product code DDN202

Next session: May 07, 2025 | 25 more dates

This course provides a high-level overview of the Government of Canada Digital Standards, which constitute the cornerstone of the government's shift to digital and to becoming more agile, open and user-focused. Participants will consider the positive impacts of the government's digital standards on the everyday work of public servants and explore ways to adapt to new digital realities and mindsets.

Introduction to IT Security Management

Product code DDN106

This online self-paced course provides an overview of common IT security program activities in the Government of Canada and introduces the legal, policy, business and threat contexts for IT security. By gaining a renewed appreciation for the IT security context and program activities, participants will be better able to support IT security priorities across the Government of Canada.