Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
Mohawk Chief John Norton and 80 Grand River warriors hold off American soldiers until reinforcements arrive and the Battle of Queenston Heights is won (1812).
The making of Treaty 9 from the perspective of historical witness George Spence, an 18-year-old Cree hunter from Albany, James Bay. The 83rd Heritage Minute in Historica Canada's collection.
This video highlights key moments from the 2022 Jocelyne Bourgon Visiting Scholar Lecture featuring Rachel Zellars, Ph.D., including a discussion on the evolution of the application of merit criteria and its impact on the equitable treatment of different groups of employees, with a focus on Black public servants.
This online self-paced course examines cryptograph and blockchain technology and how it is changing the way that business transactions take place. Participants will learn about smart contracts and how they foster innovation, as well as the key challenges facing blockchain technology today.
This video describes the different human resources (HR) management systems used by the Government of Canada and how those systems connect with the pay system when sharing information to support HR-to-pay activities.
It is often necessary to brief busy leaders in two minutes or less. This video presents, in two minutes, a simple, effective model that will help you develop to the point strategic briefing in order to help leaders make the best decisions possible for their organizations and for Canadians.
This online self-paced course examines the fundamental elements of government as it relates to Canadians, such as the structure of government, the approval system, the role of central agencies, the policy and budget cycles, and the key players within and outside the public service. Participants will explore a variety of topics that will give them a better understanding of their role in the federal public service.
Developed in partnership with 10 provincial and territorial governments across Canada, this six-week online micro-course explores what digital looks like in the Canadian government context and examines digital concepts such as agile and human-centred design. Through weekly lessons sent by email, participants will learn how to apply the culture and values of the digital workplace in their everyday work.
This job aid serves as a guide to composing point-of-view (POV) problem statements to better frame a problem from the perspective of the stakeholders involved.
This job aid serves as a guide for developing a structured "how might we" question as a way to generate new ideas for solving known problems by reframing a user problem into an opportunity.
In this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.
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