Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course presents the fundamentals of labour relations in the federal public sector, including rules and best practices to follow when managing employees. Participants will study the policy and legislative frameworks that govern labour relations and gain a better understanding of the rights, obligations, roles and responsibilities of management, employees and bargaining agents.
This online self-paced course explores integrated business and human resources planning (IBHRP) and introduces a five-step human resources planning model designed to support it. Participants will review the roles of the various stakeholders involved in resource utilization and examine the relationship between planning and the different human resource disciplines.
This online self-paced validation assessment provides public service executives with helpful guidance on exercising their delegated authorities through a series of multi-faceted scenarios that build upon the courses in the Authority Delegation Training Program. Participants must complete the scenarios, exercises and validation questions in their entirety to complete this assessment.
An inside perspective of what to expect during an armed intruder incident as seen through the lens of a first responder. Gain an understanding of how police officers will respond when first arriving on scene and the order in which their actions will unfold.
This course presents a practical approach to acquiring the skills and techniques needed to conduct security interviews. Participants will learn how to properly plan and conduct security interviews, including writing an invitation letter and preparing a final assessment report.
This online self-paced course provides an overview of building operations and maintenance practices, with a focus on corrective, preventive and predictive infrastructure requirements. Participants will learn about the benefits of a well-run operations and maintenance (O&M) program, and how to overcome barriers to making O&M an organizational priority.
This video uses pizza as an analogy to explain and compare infrastructure as a service (IaaS), platform as a service (PaaS) and software as a service (SaaS).
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.