Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN137
CourseThis online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.
Product code TRN137
Product code TRN147
CourseThis online self-paced course introduces the importance of promoting creativity and fostering the use of creative thinking in the workplace as it relates to problem solving and innovation.
Product code TRN147
Product code DDN313
CourseThis online self-paced course presents the fundamental concepts of data management, data quality, data privacy, data protection, and data governance. Participants will learn about the key attributes of effective data governance, as well as best practices for protecting data in their workplace.
Product code DDN313
Product code DDN314
CourseThis online self-paced course offers techniques for building strong analytics literacy in the workplace and explores the benefits of doing so. Participants will learn about common analytics pitfalls and discover best practices for supporting effective analytics practices in their organization.
Product code DDN314
Product code ELDP45-PRG
ProgramThe Executive Leadership Development Program (ELDP) for EX-04 and EX-05 is a unique opportunity for participants to deepen their personal leadership in a trusted and well-integrated community of their peers. This is accomplished through interactive and experiential learning, both as a cohort and in small groups where various experts and leaders from public, private, non-governmental and academic sectors share their experiences and their perspectives on current issues.
Product code ELDP45-PRG
Product code FON1-J05
Job aidThis job aid identifies five key questions to ask when developing a policy, program or service, as inspired by David Mac Donald.
Product code FON1-J05
Product code FON1-J06
Job aidThis job aid lists key questions that help develop effective performance indicators and determine whether a policy will produce the expected results.
Product code FON1-J06
Product code FON1-V12
VideoThis event recording captures the keynote address from the 2017 Manion Lecture by the Honourable David Johnston, former Governor General of Canada, on the role that public servants play in strengthening trust in our public institutions.
Product code FON1-V12
Product code FON1-V39
VideoThis event recording welcomes the provincial security advisor for the Government of Ontario, who speaks about the role of his office in bridging the gap between federal security efforts and provincial security programs and activities.
Product code FON1-V39
Product code FON1-V46
VideoThis event recording features Ian Stedman, Associate Professor of Canadian Public Law at York University and the 2024–2025 Jocelyne Bourgon Visiting Scholar, who discusses how public servants can balance personal beliefs with professional obligations.
Product code FON1-V46
Product code FON402
CourseThis online self-paced course provides exercises that assist learners in preparing for the Public Service Commission's tests of written expression and reading comprehension in French as a second language (FSL).
Product code FON402
Product code FON409
CourseThis online self-paced course explores common English grammar concepts by presenting a theory-based overview of each concept followed by a series of practice exercises. Participants will learn to strengthen their reading and writing skills and improve the quality of the written material they produce in their second official language at work.
Product code FON409
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