Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course describes the characteristics of experiences that matter and the behaviours that make people feel noticed, affirmed and needed. Participants will learn about the importance of creating a culture of significance at work and why each person's contribution matters.
This online self-paced course offers an overview of misinformation and disinformation, including why it exists, who is creating it, and the risks it poses to individuals, organizations and democratic institutions. Participants will learn how to recognize different types of false and manipulated information, and identify and take actionable steps to reduce its spread in their everyday lives.
This event recording features David Cory, a master trainer and international expert on the integration of emotional intelligence and leadership development, who taps into concrete, evidence-based models of emotional intelligence competency levels and explains how coaching can support teams in developing these competencies.
This online self-paced course explores the key characteristics and many benefits of effective cross-functional team collaboration within organizations. Participants will learn how to assess their team's readiness for cross-functional collaboration and overcome the potential barriers to utilizing skills and creative ideas from functions across the organization.
This online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
This online self-paced course for new internal auditors provides a tour of the internal audit process and how internal auditors add value to their organization.
This online self-paced course provides a step-by-step overview of the transfer payment funding process, which includes assessing eligibility and merit, reviewing risk, making recommendations, negotiating, and signing a funding agreement.
This video features excerpts from interviews with six former deputy ministers, who share what leadership means to them and how it can be applied in the public service.
This online self-paced course provides an overview of the regulations that serve to prevent and resolve incidents of workplace harassment and violence in the federal public service.
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