Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code DDN2-A09
ArticleThis article explains how low-code and no-code platforms are enabling non-specialists to create applications and automate processes.
Product code DDN2-A09
Product code DDN2-A32
ArticleThis article explains the role of AI assistants (intelligent virtual assistants) in enabling online meetings, and some of the risks and rewards associated with their use.
Product code DDN2-A32
Product code DDN2-A43
ArticleThis article examines the challenges associated with digital transformation projects within the Government of Canada and provides strategies for mitigating six common risks through proactive planning.
Product code DDN2-A43
Product code DDN2-A48
ArticleThis article explores the importance of systems thinking as a mindset for designing, developing, procuring and delivering products, services, programs and policies, and how to apply it to product management.
Product code DDN2-A48
Product code DDN2-A53
ArticleThis article defines and explores the zero trust approach to security architecture, including its frameworks, benefits and challenges.
Product code DDN2-A53
Product code DDN2-J27
Job aidThis job aid defines the different prototyping models and testing methods suitable for each stage of the design and development process.
Product code DDN2-J27
Product code DDN2-V29
VideoThis video, featuring Ayushi Roy, provides an introduction to cross-functional, also known as multi-disciplinary teams, and demonstrates how they can add value to products and services.
Product code DDN2-V29
Product code DDN2-V33
VideoThis video (part 4 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes the importance of aligning business objectives with product vision, and the prioritization techniques, roadmaps and metrics he and his team use and track.
Product code DDN2-V33
Product code DDN2-V38
VideoThis video featuring Ayushi Roy, provides cross-functional product teams with practical advice on how to educate their stakeholders on agile methods and experimentation as a way to facilitate successful product and service delivery.
Product code DDN2-V38
Product code DDN206
CourseNext session: June 17, 2025 | 8 more dates
This course aims to help managers set the conditions for their teams to reflect on what "modern government" means for the public service and to shape their practices in line with the Government of Canada's Digital Ambition. Through a series of self-paced and instructor-facilitated learning modules, participants will take a comprehensive look at the Government of Canada Digital Standards (part of the new Policy on Service and Digital) and learn how to apply them to deliver better products and improved services.
Product code DDN206
Next session: June 17, 2025 | 8 more dates
Product code DDN228
CourseThis online self-paced course uncovers the essential elements of user personas and the valuable business information that can be gained from them. Participants will learn how to build effective user personas, selecting data and qualities that can help their organization to design products that better reflect the expectations of their customers.
Product code DDN228
Product code DDN239
CourseThis online self-paced course provides an overview of how to build digital dexterity within an organization to ensure its readiness for potential business opportunities. Participants will be introduced to the four characteristics of a digital organization and learn about strategies to sustain a successful digital transformation.
Product code DDN239
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