Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course outlines the stages of records and information life-cycle management and reviews information management activities that support programs and services in federal departments. Participants will learn about the different classification systems, advanced search and retrieval techniques and accepted retention and disposition processes.
This online self-paced course focuses on the importance of aligning your goals with the goals of your organization, and introduces the goal alignment worksheet as a means to achieve this more easily. Through this worksheet, participants will learn how to clarify goals and establish work priorities based on these goals to manage time effectively.
This online self-paced course outlines the typical demands and constraints of a manager's job and helps to clarify what managers really do. Participants will consider some of the myths about managing people and explore strategies for dealing with common mistakes made by first-time managers.
This video (part 2 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who explains how legislation plays a crucial role in achieving business objectives and delivering value to users.
This video (part 3 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who describes how diverse user research techniques can help shape product vision and set work items.
This course provides a practical guide to the information management (IM) methods, tools and activities that support an effective departmental IM program. Participants will learn how to develop information classification structures, establish retention specifications and follow the proper process for disposing of information resources.
This online self-paced quiz evaluates the participant's knowledge of essential information management principles and best practices. Participants will be able to assess their ability to properly manage information and data resources commonly used in their work environment.
This online self-paced course presents the different steps involved in assessing, innovating and evolving an organization's business model to help seize the opportunities of tomorrow. Participants will learn about successful and emerging business models and the core skills needed to compete in digitally transformed markets.
This event recording features a panel discussion on data ownership, the governance of emerging technologies and setting standards for big data and artificial intelligence.
This online self-paced course explains how a lean methodology can help manage a product's life cycle, from defining its initial needs to enabling continuous improvement. Participants will learn how to design a minimum viable product, test their prototype, and use lean product management to better identify the needs of their customers.
This course explores themes that are pertinent to managers, including networking, business processes, negotiation and influence. Participants will have the opportunity to discuss and share their thoughts on who they are as leaders and how they plan to continue their leadership journey going forward.
This online self-paced course shares strategies for improving your productivity and time-management skills based on your personality type. Participants will learn ways to deal with time stealers, create manageable to-do lists, and maintain an organized approach to using their time well.
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