Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
This job aid for employees at all levels provides tips on facilitating virtual meetings, including planning and preparing for the meeting and maintaining engagement throughout.
This job aid for employees at all levels provides a worksheet and list of strategies to consider when summarizing and synthesizing discussions during a meeting.
This course introduces the core elements of facilitation and demonstrates how enabling full group participation can lead to more inclusive solutions and lasting outcomes.
This online self-paced course describes the different verbal barriers that can affect team communication and recommends strategies for overcoming them. Participants will learn how specific speaking practices and active-listening techniques can help avoid misunderstandings and conflict.
This online self-paced course introduces the importance of promoting creativity and fostering the use of creative thinking in the workplace as it relates to problem solving and innovation.
This course presents best practices and strategies for the planning and delivery of well-constructed briefings that are tailored to the intended audience.
This job aid provides best practices for conducting hybrid meetings in a hybrid work environment, including tips to consider before, during and after the meeting.
This online self-paced course identifies internal and external risks commonly faced by organizations and highlights the importance of differentiating between them. Participants will discover a variety of tools and techniques for successfully identifying risks.
This online self-paced course examines the data analysis process and introduces the most common basic and advanced analytic methods, such as data mining. Participants will learn about the common big data tools and their uses, and consider some of the challenges in undertaking big data analysis activities in their organizations.
This online self-paced course presents the fundamental concepts of data management, data quality, data privacy, data protection, and data governance. Participants will learn about the key attributes of effective data governance, as well as best practices for protecting data in their workplace.
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