Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN1-J02
Job aidThis job aid for employees at all levels provides a detailed list of active listening techniques and how to use them as a meeting participant or facilitator.
Product code TRN1-J02
Product code TRN1-J03
Job aidThis job aid for employees at all levels provides tips on how to cultivate trust by preparing for meetings, welcoming participants, and establishing an environment of respect.
Product code TRN1-J03
Product code TRN1-J04
Job aidThis job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
Product code TRN1-J04
Product code TRN149
CourseThis online self-paced course introduces recommended facilitation techniques that are helpful when collaborating with others in a variety of situations.
Product code TRN149
Product code TRN1-J05
Job aidThis job aid for employees at all levels provides tips on facilitating virtual meetings, including planning and preparing for the meeting and maintaining engagement throughout.
Product code TRN1-J05
Product code TRN123
CourseNext session: June 17, 2025 | 7 more dates
This course introduces the core elements of facilitation and demonstrates how enabling full group participation can lead to more inclusive solutions and lasting outcomes.
Product code TRN123
Next session: June 17, 2025 | 7 more dates
Product code TRN1-J11
Job aidThis job aid for employees at all levels provides a detailed list of items to consider when preparing and practising for a meeting where the topic is complex or new technologies will be used.
Product code TRN1-J11
Product code TRN1-J06
Job aidThis job aid for employees at all levels provides tips on planning efficient meetings, staying on time, and making adjustments when things go off-track.
Product code TRN1-J06
Product code TRN1-J07
Job aidThis job aid for employees at all levels provides a series of checklists and activities on how to identify, consider and navigate participation challenges in meetings.
Product code TRN1-J07
Product code TRN1-J09
Job aidThis job aid for employees at all levels provides insights into building trust in meetings and understanding the powerful role of the meeting facilitator.
Product code TRN1-J09
Product code TRN1-J10
Job aidThis job aid for employees at all levels provides tips on how to improve facilitation skills and help groups achieve their desired outcomes through meetings.
Product code TRN1-J10
Product code TRN1-J12
Job aidThis job aid for employees at all levels provides a worksheet and list of strategies to consider when summarizing and synthesizing discussions during a meeting.
Product code TRN1-J12
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