Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
This article presents an overview of software as a service (SaaS) and explains how it differs from other cloud-based service delivery models, as well as the benefits and challenges associated with its use.
This article navigates through the challenges and opportunities brought on by digitization, with a focus on the development and implementation of policy and the delivery of new digital services.
This article explores how large language models can aid in completing programming tasks, such as drafting, debugging, and verifying code for flaws and vulnerabilities.
This job aid serves as a guide for developing a structured "how might we" question as a way to generate new ideas for solving known problems by reframing a user problem into an opportunity.
This job aid presents an overview of the design process, a framework used to design products, services, programs and policies based on user needs, and explores executive-focused tools to support teams in applying it to their work practices.
This event recording examines how artificial intelligence and predictive modelling can be used to inform how governments respond to complex and rapidly evolving international situations.
This course introduces public service executives to the Government of Canada Digital Standards and examines the impact of new and emerging approaches to doing business in a digital economy. While exploring the impact of digital in a government context, participants will experiment by taking small, yet concrete steps towards creating a digitally enabled work environment within their own organizations.
This article differentiates qualitative and quantitative data and explores how data can be collected, organized, interpreted and used to guide decisions.
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