Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This course provides a general introduction to cost-benefit analysis (CBA) and demonstrates how to apply CBA to federal regulatory initiatives. Participants will become familiar with the foundational steps to completing a CBA and learn how to develop solid baseline and regulatory scenarios.
This online self-paced course for employees who handle access to information requests provides an overview of the Access to Information Act and the Privacy Act and outlines the steps to follow when receiving a request. By exploring different scenarios, participants will become familiar with the various processes and better understand their roles and responsibilities towards protecting personal information.
This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
This video features Daniel Quan-Watson, retired Deputy Minister of Crown-Indigenous Relations and Northern Affairs Canada, who reflects on his career in the public service, his work with Indigenous Peoples and on Indigenous issues, and what leadership means and how it can manifest in different ways.
This online self-paced course examines the role of Artificial Intelligence (AI) in business and explores common cognitive technologies that use AI and the effects of its applications in the workplace. Participants will learn about the challenges, risks and ethical considerations associated with the adoption of AI technologies today.
This online self-paced course defines machine learning and explores its potential benefits for organizations and important considerations around its use. Participants will learn high-level steps their organization can take to identify feasible opportunities for machine learning solutions.
This online self-paced course introduces the basic concepts and responsibilities related to government procurement projects. Participants will learn about the policies and practices underpinning the federal procurement process and how to identify their oversight and reporting requirements.
This video introduces the importance of the Access to Information Act and the Privacy Act to processing access to information and privacy (ATIP) requests.
This event recording features a conversation on how countries across the globe are now competing in a zero-sum game for global market share in advanced-technology industries, such as computer manufacturing, electronics, pharmaceuticals and automobiles.
This online self-paced course explores a new model for policy making that focuses on constant learning and adaptation, increased integration, and a more responsive and iterative design process.
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