Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code COR5-J07
Job aidThis job aid explains how to add a folder when working with containers the in the GCdocs16 Classic View interface.
Product code COR5-J07
Product code COR5-J16
Job aidThis job aid explains how to manage document properties when working with Add Documents and Add Items in the GCdocs16 Classic View interface.
Product code COR5-J16
Product code COR504
CourseNext session: May 06, 2025 | 8 more dates
This course presents an overview of the customary roles and responsibilities of access to information and privacy (ATIP) specialists regarding the processing and protection of personal information held by the government. Participants will learn how to process personal information throughout its retention period, as well as how to manage privacy breaches and conduct privacy impact assessments (PIAs).
Product code COR504
Next session: May 06, 2025 | 8 more dates
Product code COR505
CourseThis online self-paced course examines the strategic role, guiding principles and complex infrastructure of information management (IM) systems across the Government of Canada. Participants will explore trends and factors affecting information management and gain a better understanding of the legislative and policy frameworks in which it operates.
Product code COR505
Product code DDN1-V17
VideoThis video details the successful adoption of cloud computing at the Department of Justice Canada.
Product code DDN1-V17
Product code DDN1-V21
VideoThis video highlights how organizations and their leaders are adopting artificial intelligence to improve their operations.
Product code DDN1-V21
Product code DDN105
CourseThis online self-paced course examines the effectiveness of business-IT collaboration by exploring the critical concepts, processes and best practices involved in aligning an organization's technology and business strategies. Participants will learn how to create a collaborative work culture and avoid common pitfalls in progressing towards digital transformation within their organization.
Product code DDN105
Product code TRN240
CourseThis online self-paced course presents techniques for prototyping and testing new ideas when iteratively developing solutions with stakeholders. Participants will explore different prototype methods, including conducting usability tests and using heuristics in expert reviews.
Product code TRN240
Product code TRN242
CourseThis online self-paced course reviews the typical trouble spots when dealing with an angry customer and examines simple techniques to follow when responding to these types of situations. Participants will learn how to respond to a customer complaint by defusing the situation, investigating the problem, and reaching an agreement on a solution.
Product code TRN242
Product code TRN244
CourseThis online self-paced course (2 of 3) frames innovation as an opportunity and presents helpful techniques for identifying and understanding the needs of partners and stakeholders. Participants will learn about the importance of finding opportunities, taking the time to understand stakeholder needs, and reflecting on how innovation applies to their work.
Product code TRN244
Product code TRN308
CourseThis online self-paced course reviews the monitoring of project costs and the controlling of resource requirements using the Plan Resource Management, Estimate Activity Resources, and Acquire Resources processes. Participants will learn best practices for estimating and acquiring the necessary resources for their projects, as well as developing and managing the project team and optimizing resources throughout the project life cycle.
Product code TRN308
Product code TRN338
CourseThis hybrid course examines the drivers of project success by drawing insights from others, including through presentations and moderated discussions with seasoned government executives and international experts. Participants will build a network of peers while learning about key principles and best practices to successfully implement projects with different scales, complexities and risks.
Product code TRN338
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