Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This job aid serves to emphasize the importance of respecting protocols when working with Indigenous communities in order to foster inclusive and positive relationships.
This job aid for employees at all levels provides strategies on how to effectively conclude a meeting, articulate a sense of progress, determine next steps, and assess a meeting's value.
This course provides an introduction to engaging effectively and responsibly on social media platforms, and offers tips on using mindfulness and sound judgment in an open context. Participants will revisit the expected behaviours related to their professional values when using social media, and will have an opportunity to discuss the grey areas around navigating social media as a public servant.
This online self-paced course examines strategies for communicating change to different groups of people to help make change more comfortable. Participants will explore the benefits of using training and performance management to help make organizational change last.
This job aid for employees at all levels provides tips on how to improve facilitation skills and help groups achieve their desired outcomes through meetings.
This job aid for employees at all levels provides a detailed list of items to consider when preparing and practising for a meeting where the topic is complex or new technologies will be used.
In this episode of the How to Survive as an Executive podcast, Michel Doiron shares some tips and tricks on how to brief senior management with bad news by using facts and presenting the full picture.
This job aid presents a six-step approach for developing an internal communications strategy: research, goals, audience, key messages, tools and activities, and evaluation.
This job aid for employees at all levels provides a detailed list of questions and considerations to clarify the needs of meeting participants and making sure those needs are met.
This job aid serves to capture personal insights about your preferred working conditions, hours of work, communication styles, professional needs and more.
This online self-paced course sets out the considerations for creating data visualizations and relaying messages with the help of data visualization tools. Participants will learn data visualization techniques and design best practices that will help to ensure their visualizations are clearly and accurately communicating what their data means.
In this episode of the How to Survive as an Executive podcast, Pablo Sobrino discusses the phases that executives and their teams may experience while navigating a crisis, the various coping strategies needed, and the importance of open communication and staying connected.
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