Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This article describes the Government of Canada's Digital Standards for use in designing digital services in a way that is agile, open and user focused.
This article explains the importance of integrating accessibility into digital technologies and how the Office of Public Service Accessibility is leading the way to a more accessible public service.
This article explores the importance of digital accessibility in the workplace and offers actionable insights to use the principles of accessibility to further enhance inclusivity, compliance and efficiency.
This event recording features a demonstration of Blue J Legal, followed by a discussion of the implications of this type of AI/machine learning tool for organizations across the public service.
This video (part 1 of 5) features Mina Riad, product manager at Job Bank (jobbank.gc.ca), who introduces Job Bank and its cross-functional team structure.
This video, featuring Ayushi Roy, explains how leaders can enable their teams to deliver user-centred products and services while remaining accountable and aligned to their strategic objectives.
This video follows the story of Morgan, a fictional public servant, and the cyber security challenges they face after clicking on a link in a spoofed email that appeared to have been sent by their boss.
This online self-paced course presents different ways to apply design thinking strategies to reframe problems, brainstorm solutions and decide when to use prototypes. Participants will learn best practices for user testing, and how to gather and review feedback to help solve problems effectively and best meet the needs of their customers.
This online self-paced course presents practical tools and techniques for brainstorming, evaluating and selecting the best solutions to identified problems.
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