Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video features Daniel Quan-Watson, retired Deputy Minister of Crown-Indigenous Relations and Northern Affairs Canada, who reflects on his career in the public service, his work with Indigenous Peoples and on Indigenous issues, and what leadership means and how it can manifest in different ways.
This video features excerpts from interviews with six former deputy ministers, who share what leadership means to them and how it can be applied in the public service.
This video features Louis Ranger, retired Deputy Minister of Transport, Infrastructure and Communities, who provides insights on emergency management and communications and reflects on his career trajectory, leadership inspirations and approaches.
This video features Malcolm Brown, retired Deputy Minister of Public Safety and Emergency Preparedness, who shares his experience on files related to security and immigration and provides insights on leadership roles and the evolution of the public service.
This video features Margaret Bloodworth, retired National Security Advisor to the Prime Minister and Associate Secretary to the Cabinet, who reflects on the decision-making process during 9/11, offers guidance on government transition periods, and provides her insights on how to lead an organization.
This video features Rob Fonberg, retired Deputy Minister of National Defence and Special Advisor to the Clerk of the Privy Council, who provides insight on the difference between policy and advice, offers guidance to young public servants, and reflects on turning work into passion.
This video features the Honourable Jocelyne Bourgon, President Emeritus of the Canada School of Public Service and the first female Clerk of the Privy Council and Secretary to the Cabinet, who reflects on her academic and professional experiences, provides insight into what leadership is, and shares her views on Canada's federal public service, including its interdependencies, transformations and notable reforms.
This video features Walter Natynczyk, retired Deputy Minister of Veterans Affairs and former Chief of the Defence Staff, who reflects on his career in the Canadian Armed Forces, shares his perspectives on success and risk, and offers insights on the importance of giving back to our country.
This video features Yaprak Baltacioğlu, retired Secretary of the Treasury Board, who reflects on her personal journey in the public service, provides insight on the importance of professional relationships built on trust and respect, and shares her passion for making real change in Canada.
This online self-paced course presents techniques to spur creative thinking and critique ideas that originate from the brainstorming process. Participants will explore ideation techniques that will help them to compare concepts, improve collaboration, and build business cases.
This online self-paced course explains how to analyze and translate user data into meaningful improvements towards a better user experience. Participants will learn to define opportunities to use user data through tools like experience mapping and affinity clustering.
Contact us through our chatbot, general inquiries form, or call us at 819-953-5400 (NCR), 1-833-622-1310 (toll free). Our team can help you with your questions and accessibility needs.