Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video, featuring Ayushi Roy, explains how leaders can enable their teams to deliver user-centred products and services while remaining accountable and aligned to their strategic objectives.
Dr. Edward Hoffman, NASA's Chief Knowledge Officer and leader, says that engagement is achieved through clarity. You have to know how to define your team, clients and partners, and clearly identify needs.
This event recording explains how the integrated silo-busting approach of the Policy on Service and Digital ensures the design and delivery of high-quality, client-centric services that benefit all Canadians.
This event recording features a conversation between Peter Loewen and Wendy H. Wong on major obstacles to the use of artificial intelligence by governments worldwide.
This online self-paced course introduces the federal government's Policy on Green Procurement and provides detailed strategies for applying its principles throughout the procurement process. Participants will review reasons for buying green and learn to identify what defines a green good or service.
This online self-paced course presents the starting points needed to cost out GC Cloud services, budget for its ongoing use, and support the cross-divisional procurement process. Participants will learn how to determine the best-fit service provider and partner with IT teams to successfully procure GC Cloud services for their organization.
This online self-paced course presents the fundamental concepts of data management, data quality, data privacy, data protection, and data governance. Participants will learn about the key attributes of effective data governance, as well as best practices for protecting data in their workplace.
With the rapid emergence of digital devices, an unstoppable, invisible force is changing human lives in ways from the microscopic to the gargantuan: Big Data, a word that was barely used a few years ago but now governs the day for many of us from the moment we awaken to the extinguishing of the final late-evening light bulb.
This event recording explores how automation tools can be used by finance and audit professionals to uncover previously hidden risks, anomalies and potential fraud in the government's financial data.
This course uses a peer-learning approach to explore the strategic issues related to the role and use of data in the public service in a non-technical way.
This online self-paced course demonstrates the search capabilities of GCdocs16 and how to access, modify and share documents using its search functions and tools. Participants will practise conducting a search and learn how to use keywords and filters to refine their search results.
This online self-paced course explores the different ways to save and organize documents in GCdocs16. Participants will learn how to add documents in GCdocs, organize their documents into collections, and control access to their files.
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