Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course provides an overview of the basic requirements and application of the Canada Labour Code, under which managers and supervisors carry out the role of the employer. Through case studies and practical exercises, participants will be able to familiarize themselves with their respective rights, duties and responsibilities.
This course, offered exclusively to new facilitators at the Canada School of Public Service, introduces best practices, facilitation techniques and classroom management skills for preparing and delivering learning activities such as courses or events.
This online self-paced course explains how to set up the right environment for a successful presentation and offers techniques for managing stage fright and using your voice and body language to effectively deliver your message. Participants will learn how to anticipate audience questions and respond during Q&A sessions in a manner that favourably maintains credibility and presentation success.
This video featuring Ayushi Roy, explains why it is important for product teams to invest time in building trust and creating transparency with their stakeholders in order to successfully deliver user-centered products and services.
This online-self paced course examines how to start a project in the right way, which includes developing a project vision, identifying the resources needed, and determining who will do the actual work. Participants will learn how to clarify stakeholder expectations and identify the tasks that need to be carried out throughout the project.
This last event in the series will look at Canada's place in the world and compare it with that of Switzerland as well as address issues of intergovernmental relations and shared governance among federations by assessing what is happening in our two countries.
This online self-paced course prompts learners to apply what they have learned in the six preceding courses about GCdocs16 through an online assessment. Participants will be asked about the use of GCdocs in the workplace, its features and navigation tools, and the ways in which documents can be tracked, organized and accessed using the GCdocs system.
This online self-paced course explains how to recognize and consciously react to work-related stress, and how to understand the impact of work pressure on physical and mental health. Participants will learn about building resilience, developing mental flexibility, and responding to high-pressure situations.
This event recording features a discussion on the economic transformations likely to occur as the use of artificial intelligence continues to grow and the role economic policy will play in mitigating the potential harm of AI while leveraging its benefits.
This video, featuring Ayushi Roy, explains the shift towards agile product and service delivery, and how leaders must play new roles when working with cross-functional product teams.
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