Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event recording explores the importance of standards in the digital economy and how Canada can be a leader in the development of international technology standards.
This course explores the intricacies of the CBA process and emphasizes how rigorous analysis is pivotal to supporting evidence-based decision-making specifically by federal regulators.
This online self-paced course provides an overview of the historical relationship between Indigenous Peoples and the Government of Canada, from first contact to the present-day focus on rebuilding this foundational relationship. Participants will benefit from a broader understanding of the impacts of government decisions on Indigenous Peoples and Indigenous communities.
This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
This online self-paced course examines the characteristics, benefits and best practices of A/B testing as a way of optimizing products. Participants will learn about the key actions needed to create an agile, value-added A/B test strategy in their organization.
This online self-paced course explores how to facilitate the management of a project schedule using the Estimate Activity Durations and Develop Schedule processes. Participants will learn how to estimate project activity durations and develop a project schedule using those estimates.
This online self-paced course examines the role of Artificial Intelligence (AI) in business and explores common cognitive technologies that use AI and the effects of its applications in the workplace. Participants will learn about the challenges, risks and ethical considerations associated with the adoption of AI technologies today.
This online self-paced course explores the meaning and misconceptions behind the notion of speaking truth to power, and the resulting dynamic between advisors (public servants) and decision-makers (elected officials).
This online self-paced course introduces the most common Agile methodologies and frameworks, including Agile's 4 primary values, 12 principles and 5 phases of its project management model. Participants will explore key activities for managing a project using Agile, such as developing a project charter and a product vision, using appropriate types of contracts, and favouring simple over comprehensive forms of project documentation.
This online self-paced course provides managers with the knowledge they need to establish merit criteria, explore the staffing options available to them, and manage the candidate assessment process.
Adapted from the Ontario Human Rights Commission, this online self-paced course explains the meaning of race, racism, and racial discrimination, and presents a historical overview of racism and racial discrimination in Canada. Participants will learn about the human rights protections under the Canadian Human Rights Act and will take away practical approaches for preventing and addressing instances of racial discrimination in their workplace.
This course explores the personal strengths needed to provide and to receive feedback, in both face-to-face and virtual discussions. Participants will reflect on potential areas for personal improvement while preparing for feedback discussions with their employees.
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