Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This video, hosted by Joseph Silva, offers advice to executives on preparing a meeting agenda and adapting their briefing approach to best capture the attention of their boss.
This video, hosted by Joseph Silva, offers advice to executives on building relationships within their organization to promote employee engagement and retention.
This video, hosted by Joseph Silva, offers advice to executives on scheduling, planning and hosting regular all-staff meetings to bolster staff engagement.
This video, hosted by Joseph Silva, offers advice to executives on managing their calendar to balance staff and desk time and support a healthy work-life balance.
This video, hosted by Joseph Silva, offers advice to executives on managing their emails to ensure that important files are addressed promptly and nothing gets missed.
This video, hosted by Joseph Silva, offers advice to executives on using the 3-6-12 timeline rule to give new employees the time they need to adjust to their role.
This online self-paced course explains the value of empathy and asking open-ended questions when interacting with customers or clients. Participants will learn techniques to help them clarify a client's stated needs, as well as their unstated needs, for a more responsive and satisfying client service experience.
This course provides an overview of the various cyber security risks and threats that may be encountered in our professional and personal lives. Participants will learn behaviours and strategies to mitigate these risks, such as choosing strong passwords, spotting and properly handling suspicious emails, and securing personal devices and social media accounts.
This online instructor-led course provides an introduction to cyber security basics and the cyber threat landscape. Through a mix of lectures, discussions, examples and group activities, participants will explore cyber security terminology, concepts and processes, including the tools, tactics and procedures of cyber threat actors.
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