Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
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Product code TRN121
CourseThis online self-paced course explores the nature and purpose of vision, as well as what is involved in communicating vision effectively. Participants will be introduced to a number of communication methods and techniques for personalizing and multiplying a clear message, expressing enthusiasm authentically, and helping employees align with the vision of the organization.
Product code TRN121
Product code TRN162
CourseThis online self-paced course presents the five elements of successful business writing: clarity, conciseness, completeness, concreteness and credibility.
Product code TRN162
Product code TRN2-J09
Job aidThis job aid describes the different steps to effectively conduct an environmental scan when managing risks.
Product code TRN2-J09
Product code COR1-V03
VideoIn this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.
Product code COR1-V03
Product code COR109
CourseThis online self-paced course, which is mandatory for managers and supervisors with performance management responsibilities, provides the information they need to fulfill their various roles and implement performance management principles and practices. In preparation for an online certification test, participants will study the basic concepts of performance management and related time-specific requirements, identify different types of behaviour, and learn how to apply best practices and effective techniques through useful, real-life exercises.
Product code COR109
Product code COR132
CourseNext session: June 12, 2025 | 16 more dates
This course presents a practical framework for exercising delegated staffing authority as a manager. Participants will be taken through various scenarios to reflect and exchange on the considerations to be taken into account during the staffing process and the implications of each.
Product code COR132
Next session: June 12, 2025 | 16 more dates
Product code COR220
CourseThis online self-paced course focuses on the final phases of the transfer payment program life cycle, which emphasize the importance of managing a funding agreement and a program's evaluation.
Product code COR220
Product code COR410
CourseThis online self-paced course provides an overview of the Nunavut Directive and outlines the measures by which procurement specialists must provide fair and reasonable opportunities for Inuit firms to submit bids on government contracts.
Product code COR410
Product code COR5-J10
Job aidThis job aid explains the basics of deleting documents when using the Classic View interface in GCdocs16.
Product code COR5-J10
Product code COR502
CourseThis online self-paced course for employees who handle access to information requests provides an overview of the Access to Information Act and the Privacy Act and outlines the steps to follow when receiving a request. By exploring different scenarios, participants will become familiar with the various processes and better understand their roles and responsibilities towards protecting personal information.
Product code COR502
Product code DDN1-V01
VideoThis resource is a quick reference guide on the need for safeguards when using information technology tools.
Product code DDN1-V01
Product code DDN1-V19
VideoThis video reveals the current and potential limitations of artificial intelligence and how this technology is rapidly evolving.
Product code DDN1-V19
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