Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Product code LPL1-V27
VideoThis video features Cassie Doyle, retired Deputy Minister of Natural Resources Canada, who reflects on working within municipal, provincial and federal governments, provides insight into the concept and application of collective leadership, and offers advice to new public servants.
Product code LPL1-V27
Product code LPL1-V29
VideoThis video features Yaprak Baltacioğlu, retired Secretary of the Treasury Board, who reflects on her personal journey in the public service, provides insight on the importance of professional relationships built on trust and respect, and shares her passion for making real change in Canada.
Product code LPL1-V29
Product code LPL121
CourseThis course provides an opportunity for supervisors to learn how to manage their time and priorities, as well as their level of stress. Participants will learn different strategies for managing their work and examine the variables that influence delegation in both virtual and non-virtual settings.
Product code LPL121
Product code TRN1-A01
ArticleThis article offers a perspective on the notion of speaking truth to power and challenges federal public servants to consider how various mindsets can contribute to an environment in which decisions are guided by facts, context and nuance.
Product code TRN1-A01
Product code TRN1-J03
Job aidThis job aid for employees at all levels provides tips on how to cultivate trust by preparing for meetings, welcoming participants, and establishing an environment of respect.
Product code TRN1-J03
Product code TRN121
CourseThis online self-paced course explores the nature and purpose of vision, as well as what is involved in communicating vision effectively. Participants will be introduced to a number of communication methods and techniques for personalizing and multiplying a clear message, expressing enthusiasm authentically, and helping employees align with the vision of the organization.
Product code TRN121
Product code TRN162
CourseThis online self-paced course presents the five elements of successful business writing: clarity, conciseness, completeness, concreteness and credibility.
Product code TRN162
Product code TRN2-J09
Job aidThis job aid describes the different steps to effectively conduct an environmental scan when managing risks.
Product code TRN2-J09
Product code TRN226
CourseThis online self-paced course presents the benefits of adopting Agile methods and an agile mindset within an organization, as well as the right conditions for making this change. Participants will learn about the leadership styles that promote organizational agility, and ways to measure the success of their organization's transition to Agile.
Product code TRN226
Product code COR1-V03
VideoIn this video, Dr. Evens Villeneuve, a psychiatrist at the Institut en santé mentale de Québec, describes the profile of repeat complainants, called "querulants," and the effects of their behaviour on organizations. He also presents effective strategies that will allow organizations to more successfully handle complainants who demonstrate difficult behaviour.
Product code COR1-V03
Product code COR109
CourseThis online self-paced course, which is mandatory for managers and supervisors with performance management responsibilities, provides the information they need to fulfill their various roles and implement performance management principles and practices. In preparation for an online certification test, participants will study the basic concepts of performance management and related time-specific requirements, identify different types of behaviour, and learn how to apply best practices and effective techniques through useful, real-life exercises.
Product code COR109
Product code COR132
CourseNext session: March 11, 2025 | 34 more dates
This course presents a practical framework for exercising delegated staffing authority as a manager. Participants will be taken through various scenarios to reflect and exchange on the considerations to be taken into account during the staffing process and the implications of each.
Product code COR132
Next session: March 11, 2025 | 34 more dates
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