Browse the School’s full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our Learning paths.
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Product code TRN402
CourseNext session: March 12, 2025 | 43 more dates
This course explores the fundamental principles and practices of using a coaching approach in a one-on-one setting, including how to apply the GROW Model to structure these conversations.
Product code TRN402
Next session: March 12, 2025 | 43 more dates
Product code TRN440
CourseThis online self-paced course describes ways to adjust to new management responsibilities, manage former colleagues effectively, and establish credibility as a first-time manager. Participants will learn about the importance of balancing conflicting expectations, including proving that they are capable of managing people and being accepted as the boss.
Product code TRN440
Product code TRN445
CourseThis online self-paced course provides an overview of the key proficiencies needed for managing people, including setting direction, delegating, and establishing clear objectives for direct reports. Participants will review delegation and monitoring techniques, as well as the importance of being organized and communicating with clarity and direction.
Product code TRN445
Product code TRN448
CourseThis online self-paced course examines strategies for communicating change to different groups of people to help make change more comfortable. Participants will explore the benefits of using training and performance management to help make organizational change last.
Product code TRN448
Product code TRN456
CourseNext session: May 06, 2025 | 2 more dates
This course for executives provides an overview of the human-centred design (HCD) process, alongside the mindsets, methods and activities that can be useful when putting HCD into practice in a government context.
Product code TRN456
Next session: May 06, 2025 | 2 more dates
Product code TRN458
CourseThis online self-paced course explains the different ways to develop your emotional intelligence and self-awareness and, in turn, foster personal excellence at work. Participants will explore best practices and strategies to enhance their emotional intelligence, with the goal of improving their interpersonal relationships within their teams and their organization.
Product code TRN458
Product code TRN459
CourseThis online self-paced course explains the role of psychological safety and its influence on team effectiveness and innovation.
Product code TRN459
Product code DDN316
CourseThis online self-paced course provides instructions on how to build a compelling, data-driven story that adequately addresses a framed problem and inspires action. Participants will learn to create an effective storyboard, define a call to action, and incorporate the key components of a compelling story.
Product code DDN316
Product code DDN330
CourseThis online self-paced course examines the standard methodology for assessing an organization's analytics capability and improving its analytics maturity.
Product code DDN330
Product code FON1-V20
VideoThis event recording examines lessons learned from the initial COVID-19 pandemic response efforts and how these observations could be applied by governments to tackle future global challenges.
Product code FON1-V20
Product code FON1-V22
VideoThis event recording explores the types of national identities that foster democratic cooperation rather than undermine it.
Product code FON1-V22
Product code FON3-V04
VideoThis video describes the different human resources (HR) management systems used by the Government of Canada and how those systems connect with the pay system when sharing information to support HR-to-pay activities.
Product code FON3-V04
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