Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This event recording features John Hannaford, Clerk of the Privy Council, and Christiane Fox, Deputy Clerk of the Privy Council, who discuss the critical role that public service managers play in upholding our shared code of values and ethics, and in fostering values and ethics at both the individual and team levels.
This online self-paced course outlines the foundational elements of an effective team, including assigning roles to individual members, setting shared goals, and defining how members should interact to optimize team performance. Participants will become familiar with the five stages of team development and learn strategies for selecting high performers who are the best fit for their project and their team.
This job aid provides a helpful story-telling outline to use when submitting a Memorandum to Cabinet, making a Treasury Board submission, or submitting policy documents to senior management for approval.
This video highlights strategies and examples of how executives and hiring managers can challenge the status quo to overcome barriers to Indigenous employment in the federal public service.
This online self-paced course offers helpful approaches for handling difficult discussions with confidence and composure, and for treating them as a constructive part of any workplace relationship.
This event recording features a discussion on diversity and inclusion in Canada's public service and how to change perceptions, implicit stereotypes and unconscious biases.
This online self-paced course examines strategies for communicating change to different groups of people to help make change more comfortable. Participants will explore the benefits of using training and performance management to help make organizational change last.
As a real property (RP) specialist, you are responsible for managing federal real property (land, buildings, infrastructure and space) throughout its life cycle, which included planning, acquisition, operations and maintenance, and disposition. Your job is to ensure these assets are used efficiently and effectively in support of program delivery.
This online self-paced course examines critical planning activities in Agile such as creating personas and wireframing, as well as iterative methodologies for prioritizing project requirements as part of a release plan. Participants will learn about common Agile estimation techniques such as story points, wideband delphi and affinity estimation.
This event recording explores how evidence generated by employee-led experimentation can lead to program improvement and renewal, help develop and retain talent, and ultimately deliver better results for Canadians.
This learning path offers a self-directed journey through a selection of learning tools (courses, articles, videos, job aids) that support collaborative and user-centred design and delivery on topics such as digital, design, agile, product and service management, qualitative data synthesis, and more.
This video encourages managers and executives to learn from cloud leaders and to make informed decisions about designing cloud-based programs and services that are at the centre of their digital transformation strategies.
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