Browse the School's full catalogue of courses, events, programs and other learning tools. For recommended learning by theme or community, view our learning paths or learning series.
This online self-paced course outlines the benefits, best practices and trends in virtual assistant technology, such as using chat bots to reduce repetitive office tasks or personalize automated client interactions. Participants will explore the potential of virtual assistant technology and review smart future-proofing strategies that can lead to success in the digital marketplace.
This online self-paced course examines the characteristics, benefits and best practices of A/B testing as a way of optimizing products. Participants will learn about the key actions needed to create an agile, value-added A/B test strategy in their organization.
This event recording features a conversation with Melissa Hathaway and Scott Jones on the implications of events like the Stuxnet and 2014 Sony Pictures hacks, the consequences of paying versus not paying a cyber ransom, and what people and organizations can do to thwart cyber threats.
The GC Cloud for Managers and Executives learning path was designed to give public service managers and executives the necessary foundation to support the Government of Canada’s transition to cloud computing as part of their respective organizational mandates. Modules in the learning path include core content and opportunities to apply new learning.
This video follows the story of Louis, a fictional public servant, and the cyber security challenges he faces after using the same passwords to access multiple services.
This online self-paced course explores how to facilitate the management of a project schedule using the Estimate Activity Durations and Develop Schedule processes. Participants will learn how to estimate project activity durations and develop a project schedule using those estimates.
This online self-paced course challenges common assumptions and beliefs about people with disabilities and aims to shift the perspective from the impairment to the barrier.
This job aid explores the benefits and challenges associated with the use of Software as a Service (SaaS) and provides practical tips on managing SaaS within the Government of Canada.
This video follows the story of Abbas, a fictional public servant, and the cyber security challenges he faces after leaving his work laptop in his car along with a sticky note displaying the password.
This online self-paced course examines the role of Artificial Intelligence (AI) in business and explores common cognitive technologies that use AI and the effects of its applications in the workplace. Participants will learn about the challenges, risks and ethical considerations associated with the adoption of AI technologies today.
This online self-paced course provides senior advisors with a training toolkit on how to prepare senior officials for committee appearances, including how to respond to potentially difficult questions.
This online self-paced course serves to raise awareness about the complex topic of mental health and the workplace, common signs and symptoms of potential mental health issues, and various coping and support strategies. Participants will acquire new tools and resources to support their own mental health and the well-being of their colleagues and peers.
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